General Trades Technician
About the role
The General Trades Technician troubleshoots, repairs, maintains all facilities systems and related equipment as assigned, and assumes day-to-day coordination of specific agreements or projects as assigned to ensure contractual commitments are met in a timely, cost-effective manner.
Responsibilities
- Maintain records of technical knowledge regarding equipment and concepts
- Handle heavy workload of calls
- Inform customer when arriving at or leaving the job and when planning to return
- Manage workload and job scheduling
- Promptly and accurately complete all required paperwork
- Obtain customer signature on all service reports (before work begins when performing spot jobs)
- Keep manager informed of customer feedback
- Communicate effectively and promptly
- Provide technical training and knowledge as needed to client, customer and team
- Collaborate with and across multiple departments and representatives within the Company
- Report team performance issues to the Supervisor
Qualifications
- Must be 18 years of age or older
- Must possess valid, unexpired driver's license
- High School Diploma, GED or suitable equivalent is required
Preferred Qualifications
- One (1) year of prior HVAC or mechanical technician experience is preferred
- One (1) year of prior lead or supervisory experience is preferred
ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.