General Superintendent - Hyperscale Data Center

Some travel within the branch or regional territory is required. Proficiency in IESOS, daily planning, fiber/cabling standards, terminations, and bare fiber is essential.

About the Role

The General Superintendent is the overall manager on a large and/or complex project, ensuring all contracted work is developed, implemented, installed, and managed in accordance with the Company’s requirements for safety, quality, management, and financial performance. This role oversees all aspects of the assigned project, including staffing, materials management, financial oversight, customer care, and delivery goals.

Responsibilities

• Recruit, hire, train, manage, supervise, promote, discipline, and discharge project-related staff as necessary.
• Manage all human resource issues in accordance with Company policies and procedures.
• Complete recommendations for project-related employees’ performance ratings, promotions, and pay changes.
• Provide guidance and mentoring to meet customer and Company goals and objectives.
• Act as the senior Company liaison for operational interface with customer representative(s).
• Plan, manage, monitor, and maintain project profitability to achieve Company goals.
• Ensure deadlines are met per customer requirements.
• Manage workload distribution, staffing levels, and monitor customer delivery and job installation progress.
• Oversee successful job completion, ensuring productivity, compliance with project budgets, and quality standards.
• Review all job cost postings for accuracy and completeness, including preparation of invoices, customer collections, and periodic financial reporting.
• Complete all IES and project paperwork accurately and on time (e.g., timesheets, material transfers, work orders, change orders, tool transfers).
• Ensure all Job Closing Packages meet customer and Company standards.
• Perform quality checks, manage outage prevention, conduct daily job walks, and prepare red-lined as-built drawings.
• Serve as the main on-site customer contact for questions or concerns; attend facility and construction meetings as required.
• Demonstrate a detailed level of technical knowledge; troubleshoot and resolve technical issues as they arise.
• Review and monitor operational processes for accuracy, completeness, and efficiency (e.g., estimating, purchasing, invoicing, warehousing, scheduling, and reporting).
• Develop, redesign, and implement process improvements to enhance operational effectiveness.
• Monitor all quality and safety issues related to operations in coordination with the Training Department; actively promote safety as the first priority.
• Lead assigned operations meetings and training sessions.
• Manage tools and truck inventory/maintenance.
• Complete any other responsibilities as assigned.

Requirements

• Regular attendance is mandatory.
• Self-motivated with a positive approach and ability to convey a professional image.
• Promote the Company culture and mission to employees, vendors, clients, and business partners.
• Proven problem-solving and critical thinking skills, with the ability to effectively read, write, and deliver oral presentations.
• Excellent organizational skills and ability to develop branch and job processes and best practices.
• High skill level in interpreting blueprints and other project documents, including specifications, reporting, and quality requirements.
• Ability to travel within the branch or regional territory as needed.
• Ability to learn and teach Company and customer project management systems.
• Physical ability to work at heights, off ladders, and in confined spaces; lift up to 50 pounds and move up to 75 pounds.
• Ability to stand and walk across large job sites regularly.
• Ability to see and distinguish different colors, read small print, and hear and recognize audible signals such as dial tones.

Qualifications

• Minimum of five (5) years of supervisory or managerial experience preferred.
• Minimum of three (3) years of experience as a Lead Communications Technician or similar position.
• Minimum of five (5) years of experience in telecommunications or a related technical or construction field.
• Proficiency with computers and Microsoft Office (Word, Excel, and MS Project).
• Must meet Company minimum driving standards.
• Demonstrated ability to define a project, create a project scope of work, develop an estimate, and manage tasks to final completion and customer turnover.
• Ability to use trade tools, including punch tool with 110 block and 66 block blade, 6/8 position combo crimp tool, Krone/3M/BIX, butt set, volt-ohmmeter, 4-pair continuity tester, and 5-gang punch tool.

Pay

Minimum USD $41.00/Hr. – Maximum USD $57.00/Hr.

Benefits

• Competitive pay.
• Company 401K plan with employer contribution match.
• Company-paid time off.
• Company-paid life insurance.
• Choice of medical coverage, including prescription and short-term disability plans.
• Choice of dental and vision coverage.
• Optional long-term disability, critical illness, accident, legal, and pet coverage.
• Auto and home insurance discount programs.

About the Company

IES is a national provider of industrial products and infrastructure services, offering electrical, mechanical, and communications contracting solutions for commercial, industrial, residential, and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of the 2025 fiscal year, IES produced over $3.3 billion in revenue and employed over 9,400 employees across more than 174 domestic locations in the United States.