General Services Coordinator

About the role

Join our team as a General Services Coordinator! In this role, you'll excel as a customer service champion, providing guidance and addressing the questions and concerns of residents, staff, and visitors.

Responsibilities

• Manage residential warranty claims by serving as the primary liaison between residents and vendors, ensuring timely and efficient resolution of issues.
• Provide support to the Facility Coordinator and General Services Coordinator, assisting with various administrative tasks and project coordination.
• As needed, work the Front Desk, including answering phones, creating work orders, and facilitating resident interactions.
• Absorb office work, filing, and distribution of interoffice mail.
• Answer calls, take requests, and follow up on work orders from residents and staff.
• Enter, distribute and complete all work orders through the Mainstar Program, generating reports as needed.
• Organize, maintain and update the program records, including residential apartment and vendor information for billing purposes.

Requirements

• Strong Computer skills including the ability to create documents, and work within our in-house, company-specific programs required
• Office experience is preferred
• Previous experience with the general public, specifically the senior preferred

Benefits

• Health, Dental, Vision, 401k with company match
• Paid volunteer hours for eligible team members, in accordance with applicable state law
• Discounts on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices!
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
• Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones

Pay

Compensation: $20/hr - $22/hr, based on experience.

Schedule

Full-Time with Benefits: Monday - Friday; 8am - 4:30pm.