General Merchandise Team Leader

Target · Hodgkins, IL · Today

On-siteSales$23.75–$25.75/hrPart-time

Starting pay range: $23.75 - $25.75 per hour. Full pay range: $23.75 - $40.40 per hour. Pay is based on several factors including labor markets, education, work experience, and certifications.

Benefits

Comprehensive health benefits and programs for eligible team members and their dependents, including medical, vision, dental, and life insurance
401(k) retirement plan
Employee discount
Short-term and long-term disability coverage
Paid sick leave
Paid national holidays
Paid vacation

Find competitive benefits from financial and education to well-being and beyond at Target Benefits.

About the Role

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. As a General Merchandise Team Leader, you will enable a consistent experience for our guests by prioritizing guest experience while blending completion of tasks that ensure product is available and easy to shop—replenishment, pricing and signing, setting, and maintaining the sales floor and the backroom.

Teams in General Merchandise (GM) execute inbound, outbound, and fulfillment responsibilities. This role provides meaningful experiences to build and develop skills for a career, including guest service fundamentals, retail business fundamentals, leadership, and operational efficiency.

Responsibilities

Consistently deliver guest experience commitments to create an easy, inspiring, and friendly experience.
Ensure every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and operational standards.
Actively observe and provide feedback, holding team members accountable while recognizing great guest experience moments.
Review guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align the team on the right behaviors and execution.
Lead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement, including receiving products, merchandising, signing, setting, and updating merchandise sales floor displays, sampling, restocking shelves, organizing backrooms, and price changes for GM areas.
Educate your team on how operational procedures affect inventory management, store profitability, and product availability.
Assess reporting to identify gaps in GM processes and assist in developing a plan to resolve them.
Assign daily tasks to team members based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities.
Help establish clear goals and expectations and hold team members accountable to them.
Lead pick, pack, and ship fulfillment work accurately and assess reporting to identify gaps and develop plans for improvement.
Ensure product is in stock, available, accurately priced, and signed on the sales floor while prioritizing guest experience.
Collaborate with all teams and leaders to ensure the store is guest-ready.
Stay informed about relevant trends and products to educate team members.
Evaluate candidates for open positions and develop a guest-centric team.
Model a culture of executing best practices and help close skill gaps through development, coaching, and team interactions.
Identify team members for future leader positions and build a talent pool within your department.
Support guest services such as back-up cashier and digital fulfillment processes while maintaining compliance.
Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
Adhere to all Target policies and safety procedures, maintain a safe and compliant workplace, and report hazards.
Lead and demonstrate a safety culture through modeling and recognizing safe behaviors.
Support merchandise protection strategies across the store, including ordering, storage, and application.
Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience during assigned shifts.
Address all store emergency and compliance needs.

Requirements

High school diploma or equivalent
Age 18 or older
Previous retail experience preferred, but not required
Ability to lead and hold others accountable
Effective communication skills using multiple frequency devices, handheld scanners, and other technology equipment
Capability to work independently and as part of a team
Manage workload and prioritize tasks independently
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Welcoming and helpful attitude toward guests and team members
Access all areas of the building to respond to guest or team member issues
Interpret instructions, reports, and information accurately
Handle cash register operations as needed
Climb up and down ladders
Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance
Flexible work schedule (e.g., nights, weekends, and holidays); reliable and prompt attendance necessary
Capable of working in varying temperatures, humidity, and other elements while performing job duties
Ability to remain mobile for the duration of a scheduled shift (shift length may vary)

Skills