General Merchandise Team Leader
About the Role
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. As a General Merchandise Team Leader, you'll be an expert in operations, process, and efficiency, ensuring a consistent experience for our guests. This role is perfect for someone who enjoys interacting with others, thrives in a fast-paced environment, and is passionate about retail.
Responsibilities
- Consistently deliver guest experience commitments to create an Easy, Inspiring, and Friendly guest experience.
- Ensure every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.
- Actively observe and provide feedback, holding team members accountable while recognizing great guest experience moments.
- Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align the team on the right behaviors and execution.
- Lead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement.
- Help assess reporting to identify gaps in GM processes and assist in developing a plan to resolve.
- Assign daily tasks to team members based on planned workload and guest traffic patterns.
- Support guest services such as back-up cashier and digital fulfillment processes while maintaining a compliance culture.
- Demonstrate a culture of ethical conduct, following all Target policies and safety procedures.
- Occasionally assume store-level leadership on duty (LOD) responsibilities.
Qualifications
- High school diploma or equivalent.
- Age 18 or older.
- Previous retail experience preferred, but not required.
Skills
- Guest service fundamentals and experience building a guest-first culture.
- Retail business fundamentals, including department sales trends, inventory management, and pricing strategies.
- Leading and holding others accountable.
- Effective communication skills.
- Ability to work independently and as part of a team.
- Capability to remain focused and composed in a fast-paced environment.
Pay
The starting pay range for this position per hour is $20.25 - $22.25. The full pay range for this position per hour is $20.25 - $34.45. Pay is based on several factors, including labor markets, education, work experience, and certifications.
Benefits
Target offers eligible team members and their dependents comprehensive health benefits and programs, including medical, vision, dental, life insurance, 401(k), employee discount, short-term disability, long-term disability, paid sick leave, paid national holidays, and paid vacation.