General Merchandise Team Leader
Pay
The starting pay range for this position is $23.00 – $25.00 per hour. The full pay range is $23.00 – $39.10 per hour, based on factors such as labor markets, education, work experience, and certifications.
Benefits
- Comprehensive health benefits (medical, vision, dental, life insurance, etc.) for eligible team members and dependents
- 401(k) retirement plan
- Employee discount
- Short‑term and long‑term disability
- Paid sick leave, paid national holidays, and paid vacation
- Additional financial, education, and well‑being programs
Learn more about Target’s benefits at https://corporate.target.com/careers/benefits.
About Target
Working at Target means helping families discover the joy of everyday life. Our values and culture bring this vision to life, creating an inclusive environment where team members can thrive.
About General Merchandise Experts
General Merchandise (GM) teams focus on guest experience while ensuring product availability and an easy‑to‑shop environment. Responsibilities include replenishment, pricing, signing, setting, maintaining the sales floor and backroom, as well as inbound, outbound, and fulfillment tasks.
Skills
- Guest service fundamentals and building a guest‑first culture
- Retail business fundamentals: sales trends, inventory management, pricing, and promotions
- Planning daily/weekly workload to support business priorities and sales goals
- Interviewing, developing, coaching, evaluating, and retaining hourly team members
- Coaching and training team members to achieve operational excellence
Responsibilities
- Deliver an Easy, Inspiring, and Friendly guest experience
- Train and hold team members accountable to Target’s guest experience commitments
- Observe, provide feedback, and recognize great guest experience moments
- Review area guest, financial, and team metrics; identify opportunities and drive results
- Lead execution of daily/weekly workload to meet department and store sales goals
- Oversee receiving, merchandising, signing, setting, updating sales‑floor displays, sampling, restocking, backroom organization, and price changes
- Educate the team on operational procedures that impact inventory, profitability, and product availability
- Assess reporting to identify gaps in GM processes and develop improvement plans
- Assign daily tasks based on workload and guest traffic patterns
- Help establish clear goals, expectations, and accountability for team members
- Lead pick, pack, and ship fulfillment work accurately (if applicable) and address fulfillment gaps
- Ensure product is in stock, accurately priced, and signed on the sales floor
- Collaborate with all teams and leaders to keep the store guest‑ready
- Stay informed on trends and products; relay Target communications to the team
- Evaluate candidates, develop a guest‑centric team, and identify future leaders
- Support guest services such as backup cashier and digital fulfillment while maintaining compliance
- Demonstrate inclusivity, ethical conduct, and a safe, compliant workplace
- Model and reinforce safety and physical security processes
- Occasionally assume store‑level leadership on duty (LOD) responsibilities
- Address store emergencies, compliance needs, and any other duties based on business needs
What We Are Looking For
- Enjoy interacting with and helping guests and team members
- Thrive in a fast‑moving, physically demanding role that requires teamwork, flexibility, and creative problem‑solving
- Open to a variable work schedule, including nights, weekends, holidays, and peak shopping times
- High school diploma or equivalent (age 18+)
- Previous retail experience preferred but not required
- Ability to lead and hold others accountable
- Comfort using multiple communication devices, handheld scanners, and other technology
- Capability to work independently and as part of a team, managing workload and prioritizing tasks
- Focus and composure in a fast‑paced environment, handling multiple tasks within set timeframes
- Welcoming, helpful attitude toward guests and teammates
- Effective communication skills
Schedule
This full‑time role does not guarantee 40 hours each week; hours fluctuate based on business needs. The position requires a flexible schedule that may include nights, weekends, holidays, closing shifts, and other peak shopping periods.