General Merchandise Sales Executive Team Leader

About the role

The General Merchandise Sales Executive Team Leader role at Target is designed to empower personal and professional growth within a dynamic and supportive environment. This position focuses on enabling a consistent experience for guests by ensuring product is set, in-stock, accurately priced, and signed on the sales floor. The role involves managing a team of experts in operations, accuracy, and efficiency, driving total store sales, and leading fulfillment sales.

Responsibilities

• Drive total store sales and understand your role in sales growth
• Manage a team executing inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes for all General Merchandise areas of the store
• Enable efficient delivery to guests by leading pick, pack, and ship fulfillment work (if applicable)
• Create a guest-obsessed culture and lead your team to prioritize the guest experience and deliver on store sales goals
• Create a scheduling plan in partnership with team leaders based on monthly and weekly business workload and guest traffic
• Conduct regular check-ins with your team to ensure task completion and workload
• Manage all GM backroom and sales floor areas, review all reporting to identify gaps and develop a plan to resolve
• Oversee Team Leaders workload planning including transitions, revisions, and sales plans for all GM areas
• Drive fulfillment sales by leading the Fulfillment team to fulfill orders accurately and efficiently and deliver on guest promises
• Know and assess the competition; leverage guest insights and feedback to drive business objectives
• Plan, manage, and follow-up on organizational and operational changes
• Anticipate and identify changes in unique store trends
• Develop and coach Team Leaders to elevate the skills and expertise of the team
• Establish a culture of accountability through clear expectations and performance management
• Anticipate staffing needs, talent plan, and recruit – both long and short term
• Demonstrate a culture of ethical conduct, safety, and compliance; lead the team to work in the same way and hold others accountable to this commitment
• Follow all safe and secure training and processes as a key carrier
• Address store needs (emergency, regulatory visits, etc.)

Requirements

• A 4 year degree or equivalent experience
• Strong interpersonal and communication skills
• Strong business acumen
• Comfortable dealing with ambiguity
• Manage conflict, lead, and hold others accountable
• Relate well with and interact with all levels of the organization
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Learn and adapt to current technology needs
• Manage workload and prioritize tasks independently

Qualifications

• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports, and information
• Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
• Accurately handle cash register operations
• Climb up and down ladders
• Flexible work schedule (e.g., nights, weekends, and holidays) and regular attendance necessary

Skills

• Knowledge of guest service fundamentals and experience building and managing a guest-first culture on your team
• Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
• Experience setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals
• Knowledge of the competition; leveraging insights to drive business objectives
• Experience managing a team of hourly team members and leaders; creating business-specific strategies and goals
• Skills in recruiting, selecting, and talent management of hourly team members and leaders

Benefits

Target offers a comprehensive benefits package that includes:

• Comprehensive health benefits and programs, such as medical, vision, dental, life insurance, and more
• Employee discount
• Short-term and long-term disability
• Paid sick leave
• Paid national holidays
• Paid vacation
• Competitive market-leading pay
• Team Target discount
• Additional benefits such as 401(k)

To learn more about Target’s benefits, visit this link.