General Manager (Sur La Table)

About the role

The General Manager at Sur La Table is responsible for overseeing all aspects of store operations, including customer service, inventory management, and sales performance. This role requires strong leadership skills and the ability to manage a team effectively.

Responsibilities

• Oversee daily operations to ensure smooth and efficient service to customers.
• Manage staff schedules and ensure compliance with company policies and procedures.
• Develop and implement strategies to increase sales and customer satisfaction.
• Ensure compliance with all health and safety regulations.
• Collaborate with regional managers to maintain high standards of store operations.

Requirements

• Bachelor's degree in Business Administration, Management, or related field.
• Minimum of 5 years of retail management experience, preferably in a fast-paced environment.
• Proven track record of increasing sales and improving customer satisfaction.
• Strong leadership and interpersonal skills.
• Ability to work flexible hours, including evenings and weekends.

Qualifications

• Excellent communication and problem-solving skills.
• Experience with point-of-sale systems and inventory management software.
• Knowledge of food safety and handling regulations.

Skills

• Strategic planning and implementation.
• Customer service excellence.
• Team leadership and development.
• Financial management and budgeting.

Benefits

• Comprehensive health insurance coverage.
• Flexible spending accounts.
• Retirement savings plan with employer match.
• Generous paid time off.
• Professional development opportunities.

Pay

$60,000 - $70,000 annually.

Schedule

Monday through Saturday, with some evening and weekend shifts required.