General Manager - Store - Mr. Mikes

About the role

The General Manager at Mr. Mikes is responsible for maximizing store profitability, managing team performance, and fostering a positive shopping experience. Key responsibilities include leading a high-performing team, managing staff schedules, and ensuring compliance with safety and operational standards.

Responsibilities

• Maximize store profitability through expense management, revenue optimization, and team leadership.
• Ensure guest and associate satisfaction by setting and meeting brand standards.
• Select, develop, and lead a motivated team.
• Cultivate a positive shopping environment, respond to guest inquiries, and gather feedback.
• Proactively identify and manage staffing needs, allocate resources, and manage labor hours efficiently.
• Train and oversee the training of all associates to ensure proficiency and job safety.
• Create and sustain an inclusive store atmosphere, celebrate and recognize associates, and support talent management.
• Accountable for store-level and organizational financial performance, meeting or exceeding key performance metrics.
• Manage financial plans, analyze income statements, and oversee inventory and cash management.
• Lead change initiatives, conduct competition surveys, and address audit findings.
• Build relationships with community partners to enhance the store's impact.

Requirements

• Flexible availability to work shifts including days, nights, weekends, and holidays.
• Reliable transportation and valid driver's license.
• Leadership experience in a fast-paced retail, food service, or fuel environment.
• Experience in selecting, training, and managing staff.
• Experience with labor allocation, sales building, scheduling, and expense management.
• Ability to perform repetitive physical tasks such as standing, walking, handling, reaching, lifting up to 50 lbs.

Qualifications

A High School Diploma or equivalent is required. Leadership experience in a fast-paced retail, food service, or fuel environment is preferred. Experience in selecting, training, and managing staff, along with experience with labor allocation, sales building, scheduling, and expense management, is necessary. Ability to perform the physical behaviors listed above is essential.

Benefits

Competitive pay, medical, dental, vision, life insurance, and a 401(k) with a match component. Additional benefits include tuition reimbursement and professional development opportunities.

Pay

The pay range for this position is outlined above. Final compensation is determined based on individual performance, company performance, and market factors.

Schedule

Flexible hours that may include day, night, weekend, and holiday shifts.