General Manager-Sales Focus

Overview

The Services Business Unit Manager will provide leadership and direction for day-to-day execution of work of the assigned business unit including overseeing operations, sales and accounting.

Responsibilities

• Make Safety the number one priority in the business unit.
• Develop and implement execution plan to maximize overall business objectives, and ensure maximum profitability.
• Manage the Services team to maintain, embrace and enforce the company's Core Values and to lead by example.
• Communicate with Corporate Operations to identify, manage and share overall Best Practices and project resources.
• Hiring and disciplinary duties.
• Maintain Key Performance Indicators (safety, financial expectations, accurate forecasting, AR management, personnel development, sales team performance).
• Measure and counteractions on both operations and sales goals.
• Provide key leadership direction for operations within the business unit to ensure a cohesive team.
• Cookordination and confer with others to resolve operational problems and difficulties and to authorize plans of action within corporate framework.
• Evaluate local performance, for in customer satisfaction and provides leadership for performance enhancement and proactive resolution of issues.
• Coordinate and confer with others to resolve operational problems and difficulties and to authorize plans of action within corporate framework.
• Evaluate local performance, for in customer satisfaction and provides leadership for performance enhancement and proactive resolution of issues.
• Allocate resources as needed to ensure business unit and project team commitments to customers are met.
• Manage personnel priorities relating to technical ability and staffing levels to gain greater efficiencies to improve customer satisfaction and reduce cost.
• Includes working with service manager to coordinate hiring of staff, conducting performance review, recommending salary changes and resolving internal personnel issues.
• Ensure compliance with state, local, and federal legal requirements and operates the local office with the highest business ethics.
• Ensure the quality of work to corporate standards and project requirements.
• Meet or exceed all financial budgets and goals, including reviewing all set-ups, monitoring all pricing, and reviewing cost data with project team(s).
• Implement Productivity Improvements, assure project compliance and quality assurance.
• Maintain consistency in Project and Field Management processes throughout the business unit.
• Maintain Customer Satisfaction.

Qualifications

• Must be equally passionate about providing services and promoting safety on the job, and have the knowledge and ability to enforce safety policies within the department.
• Preferably a bachelor's degree in engineering or business.
• Must understand the company's policies and procedure, lead by example, create solutions, offer guidance and generally manage the department with little regular supervision needed.
• Must have knowledge of the service business and a minimum of 10 years of successful and verifiable experience.
• Must have experience in outside sells and new business development.
• Able to manage profit and losses as well as reporting on weekly and monthly projections.
• Able to create a reliable budget as part of a professional departmental budget plan.
• Effective verbal and written communication skills.
• Detail oriented and willing to tackle various ongoing projects in a fast paced environment.
• Well versed in the industry and the Company's competitors.
• Excellent multitasking skills, with the ability to perform duties outside of scope of work when necessary.

Travel Requirements

5-10% of time will be spent traveling to job site(s)/office location.

Physical Activities

• Climbing stairs.
• Repeating motions that may include the wrists, hands and/or fingers.
• Remaining in a stationary position, often standing or sitting for prolonged periods.

Environmental Conditions

Quiet environment.

Physical Demands

• Light work that includes adjusting and/or moving objects up to 20 pounds.

ENFRA is proud to be an Equal Opportunity Employer