General Manager | Sage Lodge

Benefits

• Get Paid Daily (Make any day payday)
• Paid Time Off & Holiday Pay
• Medical, Dental, Vision, Disability, 401K, HSA/FSA Plans
• Discounted Lodging, Dining, Spa, Golf, Retail & Partner Perks (Discounted Travel)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Referral Bonus (Get Paid to Recruit)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Online Learning Platform for professional development
• Incentive eligible
• Cell Phone allowance eligible

About the Company

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive—and success. Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

Responsibilities

• Provides overall direction, coordination, and leadership for all departments in the property
• Primary support for all group sales outreach, negotiations, planning, and service
• Direct liaison to all community organizations, city officials, industry associations, and public relations entities
• Ensures all applicable standards, policies, and procedures are fully implemented in all departments
• Participates in preparation of the annual operating budget and financial plans which support the overall objectives of the property
• Creates and monitors annual operating goals, addressing all drivers (Financial, Guests, Infrastructure, and Learning and Growth)
• Works with department leaders to meet or exceed established budgetary guidelines for the hotel
• Establishes sound pricing policies for guest services; reviews and approves operating expenses
• Develops and implements strategies to enhance profitability and revenue generation
• Directs the accurate and on-time preparation, production, and distribution of all required reports
• Protects and enhances the value of all property assets through appropriate programs in maintenance, security, emergency preparedness, housekeeping, and capital improvements
• Analyzes guest feedback and discusses findings with department leaders; institutes changes and upgrades in service as necessary
• Promotes the property by building and maintaining an active and visible position in the local community and with industry partners
• Selects, supervises, trains, develops, schedules, disciplines, and counsels staff; demonstrates positive leadership characteristics that empower and inspire employees
• Provides timely formal assessment of individual team members in alignment with the performance review policy and procedures
• Conducts training on job standards and areas of responsibility as needed

Requirements

• At least 5 years progressive experience in a General Manager role at a property of similar size and level of service
• Working knowledge of all applicable laws, codes, and regulations
• Strong communication skills, including the ability to write contracts, reports, business correspondence, and operations manuals
• Ability to effectively present information and respond to questions from team members, managers, clients, guests, or the general public
• Strong general management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results
• Strong financial management skills, including budget management, expense control, forecasting, and analysis of financial statements
• Strong people management skills, including coaching, motivating, delegating, scheduling, and relationship-building

About the Workplace

Nestled on more than a mile of Yellowstone riverfront, and just 35 minutes from Yellowstone National Park, Sage Lodge is inspired by anglers but beckons to outdoor enthusiasts of all kinds. Looking out at majestic Emigrant Peak, the Lodge blends the raw and rugged beauty of Paradise Valley with distinctive Montana hospitality. The expansiveness of Montana's unspoiled terrain is right outside your door for hiking, horseback riding, biking, fishing, and so much more—all conveniently located just 50 minutes from Bozeman.

Sage Lodge offers 50 rustically elegant guestrooms. Guests can take in the views of the Montana horizon while dining in the Fireside Room. Experience the softer side of the wild west at The Spa at Sage Lodge with relaxing and revitalizing body treatments.