General Manager - Retail (Grand Rapids, MN)

Position Summary

Essential Duties And Responsibilities

• Plans and develops growth of the operation.
• Looks for opportunities to expand.
• Does market evaluation of competitors.
• Responsible for all hiring, training, and development of Sales Center employees.
• Conducts regular training programs for all employees.
• Supports your team to continually prioritize leads.
• Moves transactions through the pipeline.
• Ensures that processes are followed throughout the sales process.
• Creates and maintains good working relationships with lenders, installers, and contractors.
• Maintains a pristine appearance of Sales Center to be customer friendly.
• Embraces the value of great customer experience.
• Engages with your customers and your team.

Supervisory Responsibilities

• Directly supervises Sales Center employees.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Benefits

• Medical/Dental/Vision Insurance
• Life, AD&D Insurance
• 401k Retirement Plan with Company Match
• Paid Time Off
• Employee Assistance Program

Qualifications

• Strong analytical and decision-making skills.
• Strong business acumen with strength in dealing with numbers.
• Strong leadership skills.
• Must have strong verbal and written communication skills.
• Must have the ability to respond promptly to customer needs.
• Must have passion and optimism, and the ability to inspire respect and trust among employees.
• Must have a strong work ethic.
• Must live the Champion Operating Principles.
• Successful manufactured home sales experience is preferred.

Education And/or Experience

• Bachelor's degree (B.A.) from a four-year college or university; or 5 years retail customer sales / large ticket sales experience and/or Equivalent combination of education and experience.
• Prefabricated/Manufactured home industry experience strongly preferred but not required.

Other Qualifications

• Must be able to travel up to 10% of the time annually.