General Manager Retail

Essential Duties & Responsibilities

• Hire a team of sales consultants, administrative support staff to achieve results within the sales center.
• Train and develop people so they can perform their current job and be prepared for career growth.
• Cook up services for customers with contractors, the factory and lenders.
• Cook up record keeping and management of customer files, corporate files, lender agreements, and documentation related to operations of the sales center.
• Accountable for volume of sales, profitability of home sales, customer satisfaction, and referral generation.
• Maintain profitability of the sales center.
• Provide leadership in implementation and adherence to the company sales system.
• Responsible for conducting business in an ethical manner consistent with our Code of Conduct and legal practices.
• Maintain awareness of financing options and land availability in the market.
• Have awareness of competitors in the local market and the distinct value Palm Harbor provides.
• Continue to learn and improve skills in selling, leadership and building relationships with customers.
• Develop effective marketing campaigns to drive online and in person lead generation.
• Travel required as needed

Minimum Qualifications

• Sales experience required
• Management experience preferred
• High School diploma

Personal Characteristics

• Hard working and willing to work long hours and weekends
• Self-starter with a strong work ethic
• Enthusiastic and positive in personal outlook
• Strong interpersonal skills in communication, problem resolution and motivating others
• A high achiever and competitive
• Able to influence others and persuade them to take action
• Able to manage multiple priorities and multi-task
• Able to set clear priorities and direction for self and others
• Disciplined – able to follow structure and systematic approaches
• Self-confident, but able to receive feedback and learn from experience