General Manager / Regional President

The client is a nationwide construction, maintenance, and engineering company delivering specialty infrastructure solutions. As one of the largest providers in transportation technology, they operate strategic facilities across the U.S. with over 450 employees serving commercial contractors and government entities at local, state, and federal levels.

About the role

The General Manager (GM) / Regional President serves as the senior executive leader for one of four geographic regions, operating it as a fully accountable business unit. This role owns the regional P&L, strategic direction, and operational performance across Construction and Maintenance services, ensuring alignment with the company’s national strategy while driving regional results.

Responsibilities

• Serve as the primary leader and decision-maker for the region, accountable for meeting financial, operational, and strategic goals.
• Develop and execute the regional business plan in alignment with corporate objectives and company vision.
• Foster a performance-driven culture based on accountability, measurable results, and continuous improvement.
• Own the regional P&L, delivering revenue, EBITDA, cash flow, and margin targets.
• Manage cash proactively to ensure positive free cash flow, including overseeing billing, collections, and working capital efficiency.
• Oversee all project delivery, from estimating and scheduling to execution and closeout, ensuring safety, quality, and profitability.
• Drive operational excellence through consistent use of company systems (HCSS, Prophix, Spectrum, Salesforce) and standardized processes.
• Lead regional sales and business development efforts, building relationships with key customers, partners, and stakeholders.
• Identify and pursue opportunities for organic growth in both service lines.
• Ensure exceptional customer satisfaction and retention.
• Lead, coach, and develop regional leadership, including service line leaders, operations managers, and functional managers.
• Build a culture of collaboration, safety, and results, treating field managers and frontline supervisors as key leaders.
• Ensure the region attracts, retains, and develops top talent at all levels.
• Champion the company’s safety culture, ensuring full compliance with all safety protocols, regulations, and quality standards.
• Promote proactive risk management and accountability across all levels of the region.
• Operate as part of the national Executive Leadership Team, collaborating with other Regional Presidents and Corporate Shared Services.
• Ensure regional execution aligns with the company’s integrated systems, shared resources, and overall brand identity.
• Contribute to cross-region initiatives and best practice sharing.

Requirements

• Proven track record as a senior P&L leader in construction, infrastructure, utility services, or a related industry.
• Experience leading multi-site, multi-service operations with revenues exceeding $40M+.
• Strong financial acumen, including budgeting, forecasting, margin management, and cash flow optimization.
• Demonstrated ability to lead operational excellence and safety programs.
• Excellent leadership, communication, and people development skills.
• Bachelor’s degree in Business, Engineering, Construction Management, or related field; MBA preferred.

Key Performance Metrics

• Achievement of regional revenue, EBITDA, and cash flow targets.
• Positive free cash flow and efficient working capital management.
• Safety performance (TRIR, incident rates).
• On-time, on-budget project delivery with high quality standards.
• Customer satisfaction and retention rates.
• Employee engagement and leadership retention.