General Manager - Print & Sign

About the Role

Plans, directs, and coordinates all plant production, administrative operations, and sales growth initiatives in accordance with pre-established company objectives and policies.

Responsibilities

• Reports to the President/CEO.
• Coordinates production activities with the production supervisors.
• Projects scheduling needs and planning for the most efficient use of manpower, materials, and equipment.
• Manages production workflow and time management to ensure all jobs leave the facility on committed timelines.
• Develops and maintains effective organization through the selection, training, compensation, and motivation of all personnel.
• Ensures compliance with applicable laws and regulations issued by OSHA, EPA, EEOC, and other local, state, and federal regulatory agencies.
• Administers the company's wage and salary administration program in cooperation with the Group Human Resources Department.
• Counsels, disciplines, and terminates employees in conjunction with their supervisor and human resources; reviews any complaints and/or grievances.
• Handles customer complaints and follows through for customer satisfaction.
• Controls waste and implements continuous learning and accountability across the team.
• Assists departments hands-on if needed to meet deadlines.
• Reviews and evaluates expenditure requests submitted by subordinates, handling those within authority and submitting others to appropriate management.
• Provides accurate, reliable projections and reports to the President as required.
• Ensures a program of preventive maintenance and equipment repair in accordance with production needs, plant regulations, and objectives.
• Participates in management meetings to assist in planning and to make recommendations on matters related to manufacturing, maintenance operations, and sales.
• Represents the interests of the plant and the company in the community.
• Prepares annual budgets.
• Meets and entertains customers and prospective customers as necessary.
• Arbitrates production scheduling priority conflicts when required.
• Assists the marketing department in developing and maintaining new products, selling prices, and presentations.
• Manages and maintains accurate inventory and pricing structure in the company’s provided system.
• Performs other duties as requested by the President.
• Manages and plans marketing activities utilizing best AI and SEO practices.
• Manages and orders inventory of promotional products and marketing assets as needed by the sales team.

Requirements

• Bachelor's degree in industrial management, Print Shop management, or equivalent experience.
• At least five years’ printing experience, including supervisory, production management, or plant superintendent positions.
• Technology-savvy, with the ability to quickly learn and adapt new AI and software technologies and guide production, marketing, and management.
• Ability to efficiently operate a computer and understand and correctly use various software menu items.
• Thorough knowledge of the printing industry, sales, budgeting, and management techniques.
• High degree of tact and diplomacy and a good sense of business etiquette due to the variety of contacts.

Benefits

• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Free food & snacks