General Manager (P&L, & Biz Dev)

Responsibilities

• Provide operational leadership in support of Shermco’s largest site, a high-visibility location critical to overall business performance
• Demonstrate strong Business Development capabilities at the enterprise level, with a focus on new account acquisition
• Maintain full P&L responsibility
• Apply a strong financial acumen to drive business decisions
• Conduct risk analysis to support operational and strategic initiatives
• Bring experience within a service-based organization
• Manage and lead staff, including recruiting, onboarding, training, coaching/mentoring, and conducting performance evaluations
• Cultivate and promote a positive, collaborative culture within the direct team and across partner teams
• Consistently demonstrate Shermco’s Core Values, including Commitment to Safety, Accountability for Performance, Commitment to Excellence, and Service to Customers
• Develop, implement, and continuously improve operational policies and procedures to enhance efficiency and effectiveness
• Partner with cross-functional teams to ensure seamless operations and high levels of customer satisfaction
• Ensure compliance with all applicable regulations, policies, and industry standards
• Ensure team participation and compliance with company safety programs; confirm completion of new hire safety training and all required periodic training; support the development, implementation, and enforcement of workplace safety policies; assist with investigations of workplace incidents or accidents
• Address and resolve issues effectively, stepping in on complex or sensitive matters involving customers, contracts, human resources, or safety
• Oversee budget management and ensure appropriate allocation of resources
• Monitor and evaluate operational performance metrics to identify areas for improvement; implement new technologies and process enhancements to optimize operations
• Provide regular updates and performance reports to senior leadership, including progress against strategic goals

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, Electrical Engineering, or a related field preferred; MBA strongly desired
• Progressive professional experience, including a minimum of 5 years in a Senior Management or Operations Management role with direct P&L responsibility
• Strong leadership and team management capabilities
• Results-driven professional with the ability to manage multiple, competing priorities and deadlines effectively
• Excellent communication and interpersonal skills, with the ability to engage across all organizational levels, including labor, trades, technical, professional, and executive leadership
• Professional presence with a strong commitment to delivering exceptional customer service
• Proven ability to analyze data and make informed, strategic decisions
• Experience managing budgets and allocating resources efficiently
• Knowledge of relevant regulations, compliance requirements, and industry standards
• Experience implementing new technologies and operational processes