General Manager-LCI Landscaping Business
Job Summary
The General Manager is primarily responsible for the overall success of a geographic region. In support of company works across internal business partners (e.g., Accounting, Facilities, IT, HR, Customer Service) to optimize the effectiveness and execution of the Landscape operation within a geographic region.
Minimum Qualifications
Education: High School or GED required. Two-year college degree or technical school in business or related field preferred.
Experience: Requires at least five years of landscaping managerial and supervisory experience. Three + years of managing multiple teams is preferred.
Licensure, Certification, and/or Registration: Ability to travel (up to 50% of the time). Valid Drivers License and state auto insurance.
Qualification, Skills, and Abilities
Work Hours: Advanced ability to lead, build and develop multiple units of responsibility.
Passion for and understanding of the organization’s mission and, specifically, the commercial grounds maintenance industries.
Excellent oral and written communication skills, including the ability to read and comprehend.
Excellent customer service skills.
A keen understanding and be responsible for workplace safety.
Advanced ability to handle customer and employee relations.
Values diversity.
Proficiency with various reporting processes for personnel and budgets.
Energy and enthusiasm to help others.
Strong knowledge of financial management.
Ability to do basic math calculations using a calculator.
Ability to regularly lift up to 10 pounds and occasionally lift up to 50 pounds.
Ability to confidently use Word, Excel and the ADP payroll system.
Ability to work flexible schedule to include weekends, evenings and holidays if needed.
Strong leadership skills, including but not limited to: Strong Work Ethic, Ability to Manage Multiple Priorities, Change Management, Decision Making, Detail Oriented, Time Management.
Job Duties
Responsibility for directing the following operational units – irrigation, lawn and maintenance, pest control program, and ground maintenance.
Ensures store performance meets requirements, sales goals are achieved and after-market goods are appropriately transported and stored.
Manages the Account Manager to ensure oversight of technicians and jobs are being handled properly.
Administers various HR processes, policies and requirements such as: Hiring, training and developing staff, which may include coaching and taking disciplinary action. Completes the necessary documentation requirements. Communicating job expectations; completing planning; monitoring; appraising, and reviewing of job performance.
Enforces policies procedures and expectations of Executive Management.
Achieves operational objectives by completing various reporting and trending activities to: contribute sales information and make recommendations for addressing gaps and advancing revenue, identify strategic action plans that address business growth and community needs, and meet budget requirements.
Maintains appropriate ratios of expense and revenue.
Generate revenue in accordance with budget, expenses and bottom-line contributions.
Meets sales/financial objectives by forecasting requirements; assist with preparing annual store budgets, with VP of Landscape Consulting and to initiate corrective actions with declining sales.
Manages the implementation of production, productivity, quality, and customer service standards; resolves day-to-day issues, completes operational audits; and facilitates organizational change initiatives.
Facilitates the implementation of procedural and technological changes by communicating, educating, monitoring the impact of change, and identifying any additional training and/or actions that may need to be instituted.
Assures that safety and security compliance requirements are met, such as (but not limited to): Safe guarding company property. Reports and addresses any unsafe practices, incidents of theft or stashing, and misappropriation or unauthorized use and/or possession of company property and maintains appropriate communication w/ the Director of Risk Management for any safety or work comp issue.
Physical Requirements
Required: Ability to stand for extended period of the day, Ability to stoop, bend, kneeling, crawl and climb, Standing, Walking, Lifting (Up to 50lbs), Carrying (Up to 50lbs), Kneeling, Pushing/Pulling, Bending/Stooping, Reaching above the head.
Preferred: Proximity to moving mechanical parts.
Skill Requirements
Required: Ability to read and write and have basic math skills, Ability to use business equipment such as IPad, IPhone, fax, computer and basic knowledge of computer programs and email, Reading, Math Skills, Proficient in Excel, Outlook Express and Word, Typing/Keyboard, Word processing software, Operate office machinery (fax, copier, etc.), Verbal communication (including telephone), Written communication (including composition), Reasoning and logic, Maintain records, Team-oriented and collaborative interpersonal relationships, Organize and prioritize information, Sensitivity to service population’s cultural and socioeconomic characteristics.
Preferred: Important Note: Due to the volume of applications received, we are unable to provide information on application status by phone, e-mail, or in person. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for the next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time.