General Manager Jackson, TN

Requirements

• A minimum of one year’s experience in a high-volume customer service environment (movie theatre, restaurant, hospitality, etc...)
• Theatre management experience a plus.
• Knowledge of digital projection and sound equipment a plus.
• Strong oral and written communication skills.
• Basic computer skills.
• Excellent interpersonal skills.
• Excellent decision making and problem-solving skills.
• Strong hospitality and guest service skills.
• Ability to lead, train and produce a strong support team.
• Detailed oriented individual.

Job Functions

• Provide direct supervision and guidance for all theatre employees.
• Make sure all employees satisfy our customer service standards.
• Schedule management team for opening and closing shifts, as well as additional events (manager meetings, staff meetings, training, etc.).
• Ensure proper staffing levels.
• Perform all opening/closing, operational and administrative duties.
• Manage daily operations including cleanliness, R&M, organization, budgeting, and ordering.
• Hire all team members.
• Monitor/guide staff performance and hold them accountable for their performance.
• Manage payroll, supplies, and food and beverage costs, to ensure they are in line with budget.
• Ensure safety and cleanliness throughout all areas of the facility.
• Service recovery performed when necessary.

Job Type/Work Hours

This is a salaried position that requires a minimum of 50 hours a week. You must have a flexible schedule and the ability to work all shifts, including weekends and holidays.

Additional Information

Medical benefits available.
Earned PTO time
Performance Bonus

Company Contact / Resume Submissions

Please email your resume to employment @phoenixtheatres.com or mail to the address below.
For email submissions, only PDF files will be accepted.
Possible contact information:
Phoenix Theatres Entertainment
110 Perimeter Park Road
Suite A 101
Knoxville, TN 37922
Attention: HR Department

Compensation Details

59000-65000 Yearly Salary