General Manager II - Store 8002 Jackson MI

for each section we include. Use

• for lists. Use

  for prose. We must not include boilerplate: EEO, privacy notice, etc. Remove those. Let's craft sections:

  About the role

  What is a General Manager? A General Manager must be committed to inspiring our team, helping our Customers succeed and growing our business with integrity. Professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of store systems, automotive systems, parts knowledge and has the ability to identify, troubleshoot and project assist for DIY. Responsible for developing and maintaining Professional Customer relationships and program growth. Is accountable for achieving financial metrics and maintaining service and appearance standards.

  Then schedule details maybe separate. But we also have schedule details in same paragraph; we could move schedule to Schedule section and keep About the role without schedule. However About the role currently includes schedule; we could keep schedule details in About the role but then also have Schedule section duplicate. Better to split: About the role includes role description excluding schedule; Schedule section includes schedule specifics. Thus About the role paragraph: up to "Is accountable for achieving financial metrics and maintaining service and appearance standards." Then we add a separate Schedule section. Now Responsibilities section: combine primary and secondary. We'll produce
  • for each bullet. Responsibilities list: - Achieve overall store sales goals and service objectives - Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans - Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members - Ensure execution of all inventory and operational standards - Coach all Team Members to deliver on Customer expectations (DIY and Professional) - Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties) - Ability to lead change management - Embrace diversity and foster a respectful environment for both Customers and Team Members - Provide DIY service including battery installation, testing, wiper install, etc. - Assist District/Region in other functions upon request Now Requirements section: include experience, education, driver's license, physical demands, work environment. We need to format as

    paragraphs or

    if list. Experience: "2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment; Successful experience managing profitability; proven financial and business acumen" Education: "High school diploma or general education degree (GED), Bachelor’s degree in business or a related area preferred." Driver's license: "Must have a valid driver's license." Physical Demands: list. Work Environment: description. We could make Requirements section with

    for each. Now Qualifications section: include ASE certification preferred, Spanish a plus, Microsoft PowerPoint preferred, etc. Also maybe "Ability to become ASE P2 certified or ASE ready equivalent" from Success Factors? That's a qualification. Also "Advanced parts lookup and sourcing" etc. But those are skills. We'll decide to put ASE certification preferred, Spanish a plus, PowerPoint preferred under Qualifications. Also maybe "Bachelor’s degree preferred" already in Education; but we could keep there. But we must avoid duplication: Education already mentions Bachelor's degree preferred. We'll keep that in Requirements (or Qualifications). Let's put Education under Requirements (as it's a requirement). Then Qualifications: ASE certification preferred, Spanish a plus, PowerPoint preferred. Now Skills section: include Success Factors and Essential Job Skills. We'll combine list, removing duplicates. Let's list all unique skill items: From Success Factors: - Friendly communication - Ability to locate and stock parts - Safety knowledge and skills - Ability to become ASE P2 certified or ASE ready equivalent - Ability to execute and train project and product quality recommendations - Advanced parts lookup and sourcing - Ability to source from numerous places including special order, FDO, second source, etc. - Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services - Ability to execute and train inventory systems and store equipment - Ability to execute and train POS and Parts lookup systems - Ability to review and analyze P&L statement - Ability to recruit, select, hire and develop quality Team Members - Ability to build and grow relationships with Professional Customers From Essential Job Skills: - Working knowledge of automotive systems preferred - Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management - Use Microsoft software effectively (Word, Excel required; PowerPoint preferred) - Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent - Ability to review and analyze business reports, such as profit and loss statement (P&L) - Hold others accountable, inspect work quality and give feedback in a way that is inspiring - Ability to work an assortment of days, evenings and weekends as needed Note some overlap: Ability to review and analyze P&L appears both; we can keep one. Also "communicate effectively and build strong relationships" similar to Friendly communication and ability to build relationships with Professional Customers. We'll keep both but maybe combine. We'll produce a list. Now Benefits section: "Position is eligible for sales commission based on individual or store performance." Now Schedule section: details. Let's craft Schedule paragraph: "