General Manager in Training - Retail

About the Role

Operations Managers assist and oversee daily operations to drive efficiency, quality, and customer satisfaction. Responsibilities include leading a team, managing processes, and executing strategies to grow sales and meet organizational goals. With opportunity as our greatest benefit and a supportive team environment, this role is perfect for driven individuals looking to make an impact.

Responsibilities

• Hands-on responsibility for multiple business operations, including retail store, fuel, restaurant, fresh kitchen, and truck care.
• Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities and equipment maintenance, and safety checks.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
• Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
• Understand financial reporting, including analyzing profit and loss statements and affecting change to capture opportunities.
• Collaborate with managers on talent acquisition efforts.

Requirements

• 2+ years in retail, travel stop, c-store, big box, grocery, or department store management.
• 2+ years managing operations with an annual sales volume of $2+ million.
• 2+ years affecting and deciphering budgets and P&L statements.
• 2+ years supervising and training 5-10+ employees.
• Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
• Ability to successfully complete a pre-employment drug screen and background check.

Skills

• Ability to work various shift times, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
• Strong organizational and multitasking abilities with attention to detail.
• Effective teamwork skills.

Physical Demands

• Regular talking and hearing.
• Active involvement requiring standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing.
• Frequent lifting and moving of items over 75 pounds.
• Specific vision abilities required.

Benefits

• Company-funded tuition assistance program ("Fuel Your Growth with Love's").
• Paid Time Off.
• Flexible Scheduling.
• 401(k) – 100% match up to 5%.
• Medical, Dental, and Vision Insurance after 30 days.
• Competitive Pay.
• Career Development.
• Quarterly Bonus Program.

About the Company

Love’s Travel Stops and Country Stores, a family-owned and operated business headquartered in Oklahoma City, has been fueling customers' journeys since 1964. With nearly 40,000 team members, Love’s core business includes travel stops and products/services for professional drivers, fleets, the traveling public, RVers, alternative energy, and wholesale fuel customers. The company is recognized for its award-winning culture, commitment to giving back to communities, and inclusive workplace. Love’s is an Equal Opportunity Employer, and veterans are encouraged to apply.