General Manager in Training - Retail

Welcome to Love’s! Operations Managers assist and oversee daily operations to drive efficiency, quality, and customer satisfaction. This role involves leading a team, managing processes, and executing strategies to grow sales and meet organizational goals. With opportunity as our greatest benefit and a supportive team environment, this role is perfect for driven individuals looking to make an impact.

Responsibilities

• Hands-on responsibility for multiple business operations, including retail store, fuel, restaurant, fresh kitchen, and truck care.
• Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities and equipment maintenance, and safety checks.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
• Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
• Understand financial reporting, including analyzing profit and loss statements, and implement changes to capture opportunities.
• Collaborate with managers on talent acquisition efforts.

Requirements

• 2+ years in retail, travel stop, c-store, big box, grocery, or department store management.
• 2+ years managing operations with an annual sales volume of $2+ million.
• 2+ years affecting and deciphering budgets and P&L statements.
• 2+ years supervising and training 5-10+ employees.
• Intermediate-level computer skills, including Microsoft Office, Outlook, Word, and Excel.
• Ability to successfully complete a pre-employment drug screen and background check.

Skills

• Ability to work various shift times, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
• Strong organizational and multitasking abilities with attention to detail.
• Effective teamwork skills.

Physical Demands

• Regular talking and hearing.
• Active involvement requiring standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing.
• Frequent lifting and moving of items over 75 pounds.
• Specific vision abilities required.

Benefits

• Company-funded tuition assistance program ("Fuel Your Growth with Love's").
• Paid Time Off.
• Flexible Scheduling.
• 401(k) – 100% match up to 5%.
• Medical, Dental, and Vision Insurance after 30 days.
• Competitive Pay.
• Career Development opportunities.
• Quarterly Bonus Program.

About Us

Love’s Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023. Fueling customers' journeys since 1964, this family-owned and operated business is headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business, along with products and services that provide value for professional drivers, fleets, the traveling public, RVers, alternative energy, and wholesale fuel customers. Giving back to communities and fostering an inclusive workplace are hallmarks of the award-winning culture.