General Manager - Idaho

About the Role

We are seeking a General Manager (GM) who will play a pivotal leadership role within one of our restoration partner brands. As a GM, you'll oversee all aspects of daily operations, holding full accountability for the locations' performance and success. You will drive growth, performance metrics, foster a thriving workplace culture, and develop all staff and management. Your goal will be to achieve world-class operational standards and inspire others to do the same. This role includes full ownership of the operating P&L for the partner organization, where you'll be responsible for driving organic business growth and achieving revenue targets. You'll play a critical role in shaping and executing strategies to expand market share, optimize sales performance, and maximize profitability. With the support of leaders from the parent company, the Market Area President, and a network of other GMs, you'll have the resources to deliver exceptional service, drive efficiency, and implement innovative solutions in a dynamic environment.

Key Responsibilities

• Oversee all operational aspects of the assigned partner locations, ensuring alignment with Guardian's standards and goals.
• Drive revenue growth through strategic planning, forecasting, and implementation of best practices and ownership of P&L.
• Build and maintain strong relationships with local teams, partners, and clients to enhance customer satisfaction and loyalty.
• Analyze and optimize operational processes to improve efficiency, reduce costs, and maximize profitability.
• Ensure compliance with industry regulations and company policies to maintain a safe and secure working environment.
• Identify growth opportunities within 60 days and ensure action items are outlined and in action within 90 days.
• Drive brand recognition within the community to become the partner of choice for restoration services.
• Serve as a culture champion and role model by fully embracing Guardian's values of Do the Right Thing, Customer First, and Results Matter.

Qualifications

• Bachelor's degree in Business Administration, Management, or a related field; MBA preferred.
• Minimum of 7 years in a senior operational leadership role, ideally within the restoration or service industry.
• Proven ability to drive operational improvements, sales, and achieve financial targets.
• Exceptional leadership, interpersonal, and communication skills.
• Ability to travel ~25% (to different sites within the state, quarterly meetings in Denver).
• Bonus: Veteran status, bringing a valuable background in leadership, discipline, and commitment to team success.

Core Values

• Results Matter – We believe in delivering on our promises and driving outcomes that make a measurable difference.
• Do the Right Thing – Integrity is at the core of everything we do. We are committed to being ethical and trustworthy in every situation.
• Customer-First – Our customers are at the heart of our business. We strive to exceed their expectations and build lasting relationships.

Benefits

• Health, Dental, and Vision Insurance
• 401k
• Paid Time Off

Pay

$150,000-$200,000 plus annual bonus and equity. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors.

Schedule & Location

Idaho – The main office is in Nampa, with satellite locations in Twin Falls and Coeur d'Alene. Ability to travel ~25% (to different sites within the state, quarterly meetings in Denver).