General Manager I - Store 3690 Huntingdon TN

As a General Manager, you must be committed to inspiring our team, helping our Customers succeed, and growing our business with integrity. This professional-level sales and management position supports both retail and professional customer functions, requiring a strong understanding of store systems, automotive systems, parts knowledge, and the ability to troubleshoot and assist DIY customers. You will be responsible for developing and maintaining Professional Customer relationships, driving program growth, and achieving financial metrics while maintaining service and appearance standards.

Responsibilities

• Achieve overall store sales goals and service objectives
• Manage and grow Professional Customer relationships and sales, including building and holding the team accountable for executing Customer action plans
• Oversee selection, hiring, development, performance management, coaching, scheduling, and engagement of store Team Members
• Ensure execution of all inventory and operational standards
• Coach all Team Members to deliver on Customer expectations (DIY and Professional)
• Handle manager-on-duty responsibilities, including touch base/coaching, floor/phone management, task assignment and completion, safety, and open/close duties
• Lead change management initiatives
• Foster a respectful and diverse environment for both Customers and Team Members
• Provide DIY services such as battery installation, testing, and wiper installation
• Assist District/Region in other functions as requested

Requirements

• 2-3 years of experience managing a team of 10-20 Team Members in a fast-paced, highly dynamic retail environment
• Successful experience managing profitability; proven financial and business acumen
• High school diploma or GED (Bachelor’s degree in business or a related area preferred)
• Valid driver’s license
• ASE certification preferred but not required

Skills

• Working knowledge of automotive systems (preferred)
• Fluent in English (Spanish a plus); strong communication and relationship-building skills with Customers, peers, and upper management
• Proficient in Microsoft Office (Word, Excel required; PowerPoint preferred)
• Ability to calculate figures such as discounts, percentages, sales increases, and gross profit percentages
• Experience reviewing and analyzing business reports, such as profit and loss statements (P&L)
• Ability to hold others accountable, inspect work quality, and provide inspiring feedback
• Ability to locate and stock parts efficiently
• Safety knowledge and skills
• Ability to become ASE P2 certified or equivalent
• Advanced parts lookup and sourcing from multiple channels, including special order, FDO, and second sources
• Ability to execute and train on store operational processes, procedures, testing, and diagnostic equipment for DIY services
• Proficiency in inventory systems, store equipment, POS, and parts lookup systems
• Strong recruiting, hiring, and team development skills
• Ability to build and grow relationships with Professional Customers

Schedule

• Exempt position requiring a minimum of 50-55 hours per week (excluding meal breaks)
• Average schedule: 5-6 days per week, 11-hour shifts, including rotating nights and weekends, with a 1-hour lunch break
• Additional hours may be required based on staffing, store conditions, sales targets, and other business demands
• Schedule is based on the needs of the business

Physical Demands

• Predominantly walking or standing during shifts
• Ability to talk, hear, and use hands/fingers to handle or feel
• Reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl
• Frequently lift and/or move up to 50 pounds; occasionally lift and/or move up to 100 pounds
• Specific vision abilities required: close vision, distance vision, color vision, depth perception, and ability to adjust focus

Work Environment

• Primarily indoors, with occasional outdoor tasks (e.g., installing batteries and wiper blades) in various weather conditions
• Occasional exposure to moving mechanical parts, high/precarious places, toxic/caustic chemicals, risk of electrical shock, explosives, and vibration
• Moderate noise level in the work environment

Position is eligible for sales commission based on individual or store performance.