General Manager I - Store 1375 Macedon, NY
About the Role
A professional-level sales and management position that supports both retail and professional customer functions. The General Manager is responsible for inspiring the team, helping customers succeed, and growing the business with integrity. This exempt role requires a minimum of 50-55 hours per week, typically scheduled over 5-6 days, including 11-hour shifts with rotating nights and weekends. Additional hours may be required based on business needs.
Responsibilities
Primary Responsibilities
- Achieve overall store sales goals and service objectives
- Manage and grow Professional Customer relationships and sales, including team accountability for executing Customer action plans
- Oversee selection, hiring, development, performance management, coaching, scheduling, and engagement of store Team Members
- Ensure execution of all inventory and operational standards
- Coach all Team Members to deliver on Customer expectations (DIY and Professional)
- Handle manager-on-duty responsibilities (coaching, floor/phone management, task assignment, safety, open/close duties)
- Lead change management initiatives
- Foster a respectful and diverse environment for Customers and Team Members
Secondary Responsibilities
- Provide DIY services including battery installation, testing, and wiper installation
- Assist District/Region in other functions as requested
Success Factors
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Ability to become ASE P2 certified or ASE-ready equivalent
- Advanced parts lookup and sourcing from multiple channels (special order, FDO, second source, etc.)
- Ability to execute and train on store operational processes, testing, diagnostic equipment, inventory systems, and POS/Parts lookup systems
- Review and analyze P&L statements
- Recruit, select, hire, and develop quality Team Members
- Build and grow relationships with Professional Customers
Requirements
- Working knowledge of automotive systems (preferred)
- Fluency in English (Spanish a plus); strong communication and relationship-building skills
- Proficiency in Microsoft Office (Word, Excel required; PowerPoint preferred)
- Ability to calculate discounts, percentages, sales increases, and gross profit percentages
- Ability to review and analyze business reports, such as P&L statements
- Strong leadership skills, including holding others accountable and providing inspiring feedback
- Flexibility to work varied days, evenings, and weekends as needed
Qualifications
- 2-3 years of experience managing a team of 10-20 members in a fast-paced, dynamic retail environment
- Proven experience managing profitability and demonstrated financial/business acumen
- High school diploma or GED (Bachelor’s degree in business or related field preferred)
- Valid driver’s license
- ASE Certification (preferred but not required)
Physical Demands
- Predominantly walking or standing during shifts
- Ability to talk, hear, and use hands/fingers to handle or feel
- Reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl
- Frequently lift and/or move up to 50 pounds; occasionally lift and/or move up to 100 pounds
- Specific vision abilities: close vision, distance vision, color vision, depth perception, and ability to adjust focus
Work Environment
- Primarily indoors, with occasional outdoor tasks (e.g., battery and wiper blade installation) in various weather conditions
- Exposure to moving mechanical parts, high/precarious places, toxic/caustic chemicals, electrical shock risk, explosives, and vibration
- Moderate noise level
Pay
The good faith estimate for this role is between $67,600.00 USD and $79,400.00 USD salary for a new team member. The rate depends on geographic location, retail experience, automotive knowledge, education, leadership roles, and other relevant skillsets. Shift differentials may apply.
Benefits
Advance Auto Parts offers a comprehensive health and wellness benefits program for Team Members and their families. Learn more about benefits.