GENERAL MANAGER I Manager in Training

Benefits

• Employee Stock Ownership Program (ESOP)
• Dental insurance
• Employee discounts
• Health insurance (PPO 2000 or HSA 3000)
• Vision insurance
• Life insurance ($10,000 policy)
• 401K Plan (admin fees paid by the company)
• Paid Time Off
• Employee Discount

Responsibilities

• Work a minimum of a 48 hour weekly retail schedule
• Achieve personal sales goal
• Effectively and efficiently assist with managing the sales team and new hires
• Create an extraordinary experience for our guests
• Provide support to the store’s Management Team whenever needed and be able to fulfill their role and duties as necessary
• Great communication with the store's Management Team in regard to individual and department performance
• Morning and afternoon huddle meetings with an agenda designed to motivate, inform, and educate sales professionals, as well as the management team, on sales related information
• Focus on driving sales including all steps of the sales process
• Ability to coach a sales professional in a one-on-one setting in regards to improvement of the sales process
• Shadowing sales professionals to ensure the sales process is being followed
• Ability to recognize sales professional’s weaknesses during the actual sales interaction and coach them to improve upon any weaknesses
• Ability to “debrief” a sales professional immediately after a sales interaction in a way that recognizes the things they did well and the areas they need to improve upon
• Ability to set individual goals for sales professionals based on store goals
• Constant communication with sales professionals as to where they’re tracking in relation to their goals
• A great passion for working with others and seeing individuals, as well as team, success
• Learn all roles and functions within the store and operations
• Work with the Corporate HR Department to build a great team and maintain full staffing levels within your location
• Some travel will be required
• Learn to live in the numbers

Qualifications

• High energy with an enthusiastic personality and overall great attitude towards the retail sales environment
• Strong leader with a team first attitude that possesses a high level of commitment and work ethic
• A reliable individual that holds themselves accountable that possesses the ability to hold others accountable
• Someone that has the ability to multitask, communicate effectively with excellent time management skills
• Willingness to accept a promotion at any location in the assigned region

Requirements

• High school diploma or equivalent combination of education and experience
• Previous demonstrated experience in a customer satisfaction environment preferred
• Previous retail management/supervisory experience