GENERAL MANAGER I Manager In Training

About the role

Big Sandy Superstore is an employee-owned, service-oriented company and one of the fastest growing Top 100 Home Furnishings Retailers in the industry. We are devoted to investing in and supporting our employees and the constant improvement of our company. As a General Manager Manager In Training, you will be required to lead by example selling to our customers as well as learn the ins and outs of the General Manager role. Reports to: Regional Manager.

Responsibilities

• Work a minimum of a 48 hour weekly retail schedule
• Achieve personal sales goal
• Effectively and efficiently assist with managing the sales team and new hires
• Provide training and set goals for sales team
• Creating an extraordinary experience for our guests
• Provide support to the store's Management Team whenever needed and be able to fulfill their role and duties as necessary
• Great communication with the store's Management Team in regard to individual and department performance
• Morning and afternoon huddle meetings with an agenda designed to motivate, inform, and educate sales professionals, as well as the management team, on sales related information
• Focus on driving sales including all steps of the sales process
• Ability to coach a sales professional in a one‐on‐one setting in regards to improvement of the sales process
• Shadowing sales professionals to ensure the sales process is being followed
• Ability to recognize sales professional's weaknesses during the actual sales interaction and coach them to improve upon any weaknesses
• Ability to "debrief" a sales professional immediately after a sales interaction in a way that recognizes the things they did well and the areas they need to improve upon
• Ability to set individual goals for sales professionals based on store goals
• Constant communication with sales professionals as to where they're tracking in relation to their goals
• A great passion for working with others and seeing individuals, as well as team, success
• Learn all roles and functions within the store and operations
• Work with the Corporate HR Department to build a great team and maintain full staffing levels within your location. Some travel will be required
• Learn to live in the numbers

Qualifications

• High energy with an enthusiastic personality and overall great attitude towards the retail sales environment
• Strong leader with a team first attitude that possesses a high level of commitment and work ethic
• A reliable individual that holds themselves accountable that possesses the ability to hold others accountable
• Someone that has the ability to multitask, communicate effectively with excellent time management skills
• Willingness to accept a promotion at any location in the assigned region

Education and Experience

• High school diploma or equivalent combination of education and experience
• Previous demonstrated experience in a customer satisfaction environment preferred
• Previous retail management/supervisory experience

Benefits

• Employee Stock Ownership Program (ESOP)
• Bonus based on performance
• Competitive salary
• Dental insurance with NO waiting period
• Employee discounts
• Opportunity for advancement
• Vision insurance
• Wellness resources
• Health Insurance with 2 plan options: PPO 2000 or HSA 3000
• $10,000 Life Insurance Policy paid in full by the company
• 401K Plan with all administrative fees paid by the company
• Competitive paid time off policies