General Manager I - Distribution - Manchester, PA

About the role

The General Manager I role plays a pivotal role in ensuring the smooth and efficient operation of DHL Supply Chain warehouses. You will develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.

Responsibilities

• Oversee day-to-day operations of the warehouse, including receiving, storing, and shipping goods efficiently and accurately.
• Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
• Lead and motivate a team of Operations Managers and staff, providing coaching, guidance, and support as needed, while also developing a strong team culture.
• Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities in the facility to maintain a safe, clean, and efficient working environment.
• Utilize warehouse management systems (WMS), automation and other technology to track inventory, monitor performance metrics, and identify areas for improvement.
• Manage vendor relationships, and ensure cost-effective services and supplies while managing the site in accordance with the commercial agreement.
• Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decision-making and drive continuous improvement.
• Lead customer relationships by maintaining close daily contact to ensure strong connections and customer satisfaction.
• Responsible for the site's profit and loss (P&L), which is directly influenced by customer relationships.
• Prepare and present Monthly/Quarterly Business Review (MBR/QBR) to customer, leveraging strong team collaboration.

Requirements

• 5+ years managerial/supervisory experience, required
• 2+ years of experience in a supply chain, warehousing or distribution environment, required
• Experience in Third Party Logistics (3PL) and/or Contract Logistics, preferred
• Staff management, required
• P&L management, preferred
• Project management, preferred
• Bachelor’s degree or equivalent, preferred
• Warehouse Management Systems (WMS) Experience, Preferred

Qualifications

• Education and Experience
• Minimum Education Required: High School/GED
• Additional Qualifications/Responsibilities Required: Education and Experience

Skills

• Leadership
• Teamwork
• Customer Service
• Strategic Planning
• Financial Management
• Technology Utilization

Benefits

• Medical
• Dental
• Vision
• Prescription
• Discounted Stock Purchase
• General Bonus Plan
• 401K
• Generous PTO Policy

Pay

The General Manager I role has a national salary range of $120,000 - $155,000.

Schedule

This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.

City

Manchester

State

Pennsylvania

Job Category

Management

Job Code

Operations Specialist

Affiliate Sponsor

DHL

Salary Range

>$100,000