General Manager I - Distribution

National salary range of $120,000 - $155,000.

About the role

As a General Manager at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management—you will be instrumental in developing and implementing strategic processes to optimize warehouse operations. Your leadership will guide our team, foster a safe and productive work environment, and drive the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our reputation as the global leader in contract logistics. With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America operates in over 150 million square feet of space.

Responsibilities

• Oversee day-to-day operations of the warehouse, including receiving, storing, and shipping goods efficiently and accurately.
• Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
• Lead and motivate a team of Operations Managers and staff, providing coaching, guidance, and support while fostering a strong team culture.
• Ensure compliance with safety regulations and company policies, maintaining a safe, clean, and efficient working environment.
• Utilize warehouse management systems (WMS), automation, and other technology to track inventory, monitor performance metrics, and identify areas for improvement.
• Manage vendor relationships to ensure cost-effective services and supplies while adhering to the commercial agreement.
• Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decision-making and drive continuous improvement.
• Lead customer relationships through close daily contact to ensure strong connections and satisfaction.
• Oversee the site's profit and loss (P&L), directly influenced by customer relationships.
• Prepare and present Monthly/Quarterly Business Reviews (MBR/QBR) to customers, leveraging strong team collaboration.

Requirements

• 5+ years of managerial/supervisory experience.
• 2+ years of experience in supply chain, warehousing, or distribution.
• Experience in Third Party Logistics (3PL) and/or Contract Logistics (preferred).
• Staff management experience.
• P&L management (preferred).
• Project management (preferred).
• Bachelor’s degree or equivalent (preferred).
• Warehouse Management Systems (WMS) experience (preferred).

Benefits

• Medical, Dental, and Vision coverage.
• Prescription benefits.
• Discounted Stock Purchase Plan.
• General Bonus Plan.
• 401K retirement savings plan.
• Generous PTO policy.