General Manager I

Big Sandy Superstore is employee-owned and service-oriented, dedicated to investing in and supporting our employees while fostering a respectful and dignified work environment. Join one of the fastest-growing, Top 100 Home Furnishings Retailers in the industry.

Benefits

• Employee Stock Ownership Program (ESOP)
• Affordable health insurance with two plan options: PPO 2000 or HSA 3000
• Dental insurance with no waiting period
• Vision insurance at a low cost
• $10,000 life insurance policy fully paid by the company
• 401K Plan with all administrative fees covered by the company
• Competitive paid time off policies
• Generous employee discount on all merchandise
• Bonus based on performance
• Wellness resources
• Opportunity for advancement

Responsibilities

• Work a minimum of 48 hours per week in a retail schedule
• Achieve personal sales goals
• Manage and assist the sales team, including new hires
• Provide training and set goals for the sales team
• Create an extraordinary experience for guests
• Support the store’s Management Team and fulfill their duties as needed
• Maintain great communication with the Management Team regarding individual and department performance
• Lead morning and afternoon huddle meetings with agendas focused on motivation, information, and education
• Drive sales, including all steps of the sales process
• Coach sales professionals one-on-one to improve the sales process
• Shadow sales professionals to ensure adherence to the sales process
• Identify and address weaknesses during sales interactions and provide immediate feedback
• Set individual goals for sales professionals based on store goals
• Maintain constant communication with sales professionals about their progress toward goals
• Demonstrate passion for team success and individual growth
• Learn all roles and functions within the store and operations
• Work with Corporate HR to build and maintain a fully staffed team
• Some travel required
• Develop proficiency in interpreting and acting on performance metrics ("live in the numbers")

Requirements

• High school diploma or equivalent combination of education and experience
• Previous experience in a customer satisfaction environment preferred
• Previous retail management or supervisory experience
• High energy, enthusiastic personality, and a positive attitude toward the retail sales environment
• Strong leadership with a team-first attitude and a high level of commitment and work ethic
• Reliable, accountable, and capable of holding others accountable
• Ability to multitask, communicate effectively, and manage time efficiently
• Willingness to accept a promotion at any location in the assigned region

Reports to: Regional Manager. Position Type: Full-Time/Regular.