General Manager, Hospitality Lead

Responsibilities

• Recruit, develop, and manage a motivated team according to company policies
• Efficiently schedule managers and crew based on labor guidelines
• Maintain high standards of employee appearance and conduct
• Ensure the store's physical facility and equipment are in top condition
• Manage food and supplies requirements, including inventory control
• Handle cash, reconciliation, and deposit procedures
• Participate in local store marketing and community engagement
• Ensure a safe and secure environment for customers and employees

Requirements

• Completed training and certification for all restaurant positions
• Successful completion of Management Training Program
• Field Exam passed with a score of 90% or better
• Serve Safe certification

Performance Standards

• Labor Usage: Plus or minus 10 hrs./weekly
• Show Bo Evaluation: Minimum Score of 90
• Drive Thru Window Times: Less than 55 seconds
• Food Variance: 1.5% of sales, or better
• Turnover Rates: Less than 150%
• Kitchen & Dining Supplies: 0.8% of Sales or Better

Physical Requirements

• Occasional lifting of up to 40 pounds
• Extended periods of time spent walking and/or standing

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• 401(k) matching
• Paid training