General Manager - HomeSmiles of Cincinnati

Each franchise is independently owned and operated. Applications and hiring decisions are made by the local franchise management.

About the role

HomeSmiles is looking for a hands-on General Manager who understands the home services industry and wants to help build and grow a local business. This is not a sit-behind-a-desk position. We need someone who can lead the day-to-day operation while also driving sales, taking care of customers, and making sure things get done. Flexible work-from-home options are available.

Responsibilities

• Drive sales and grow the local HomeSmiles business
• Create new business through networking, referrals, partnerships, and local outreach
• Meet with customers, understand their needs, explain our services, provide estimates, and close business
• Build relationships with homeowners, property managers, realtors, and local businesses
• Follow up with leads and opportunities consistently
• Oversee day-to-day operations, scheduling, and customer communication
• Make sure jobs are completed correctly and customers have a great experience
• Solve problems and take ownership when something doesn't go as planned
• Help build a strong local reputation for HomeSmiles

Requirements

• Experience in home services and understanding of how this type of business works
• Comfortable talking to people and selling
• Self-starter with strong time-management skills
• Willingness to take ownership of the business
• Honesty and integrity, even when nobody is watching
• Problem-solving mindset: first reaction is, "Let's figure it out"
• Passion for building something and growing a business

Benefits

• Bonus based on performance
• Flexible schedule
• Training & development