General Manager, DC Operations

About the Company

Global Industrial Company (NYSE: GIC) is a leading distributor of high-quality, industrial-strength equipment and supplies, serving organizations of all sizes across a wide range of industries. With more than 75 years of experience, customers rely on us for our broad portfolio of national and private brands, trusted service, and strong value proposition. We help customers keep their operations running by delivering the right products when they need them.

Why Join Global Industrial

At Global Industrial, we’re One Team committed to delivering value and empowering our associates to grow. Our culture is built on:

• Meritocracy & Pay for Performance – Your impact drives your rewards
• High Say-Do Ratio – We follow through on our commitments
• Career Growth & Internal Mobility – We invest in your future
• Collaboration & Accountability – One team delivering real results

Make an impact. Be recognized. Grow your career with us.

Responsibilities

• Lead and manage the fulfillment and distribution activities in a high volume, high turn, and multishift environment while collaborating with Global’s many stakeholders.
• Manage distribution center operations while maintaining a union-free environment; ensure direct, productive, and positive relationships between management and non-exempt associates.
• Implement continuous improvement initiatives that reduce operational costs and improve service level, capacity, productivity, and quality.
• Oversee the inbound and outbound movement of product into and out of the distribution center.
• Build and maintain strong relationships with internal and external stakeholders (e.g., store operations, merchandising, planning) and the vendor community.
• Participate in annual budget preparation and hold full P&L responsibility for the distribution center network.
• Responsible for hiring, development, and retention of distribution center staff to support continuous improvement, succession planning, and future business growth.
• Drive operational excellence and best practices to improve quality, service, cost, and safety.
• Ensure all safety, regulatory, and compliance measures are met within company and global guidelines.
• Develop, implement, and monitor KPI targets and goals.

Requirements

• College degree or equivalent experience.
• Minimum of 10 years of experience in distribution and fulfillment leadership with at least 3 years in the top position within a distribution center.
• Strong background in supply chain systems (e.g., WMS, Inventory Planning, ERP).
• Experience in project management and demonstrated success in process improvement.
• Proven track record of building and developing strong supply chain organizations and aligning internal resources with external customer expectations.

Skills

• Outstanding communication, analytical, and problem-solving skills.
• Strong leadership and employee relations skills with a focus on engagement.
• High standard of integrity and reliability; able to build trust and loyalty with others.