General Manager, Crushing & Heavy Rents

Quinn Company, your local Caterpillar store, is a Caterpillar dealership founded in 1919. The company sells, services, and rents a full line of new and used construction, agricultural, and material handling equipment, diesel and natural gas engines. As a Caterpillar Dealership, Quinn Company combines an entrepreneurial spirit with the global reach and support of a Fortune 50 company. Quinn Company ranks among the top-performing Caterpillar Dealers worldwide, with a competitive, performance-driven culture.

About the role

As General Manager, Crushing & Screening, you will lead a team responsible for maximizing company rental services results in Southern and Central California. You will serve as a senior leader, providing strategic direction, establishing high-level customer relationships, and driving continuous improvement and operational excellence.

Responsibilities

• Establish policies and procedures for Rental Services operations.
• Create and maintain a culture of safety, visibly committed to safety excellence.
• Develop annual goals and objectives, and plan and implement budgets and action plans.
• Engage in strategic planning and seek new business opportunities.
• Meet corporate targets for direct expenses.
• Determine facility locations and appropriate configurations, ensuring compliance with all regulatory and safety requirements.
• Establish and maintain inventory to meet Rental Services goals.
• Assist in marketing dealer services and establish competitive, profitable rental rates.
• Manage subordinate Operations Managers and support staff, coordinating workflow between branches and departments.
• Hire, train, and develop a cohesive team.
• Monitor and resolve customer satisfaction issues in a timely manner.
• Maintain relationships with other Business Unit managers and the Caterpillar Los Angeles District Office.
• Review operational reports, assess needs, and direct changes to improve operations.
• Make quarterly visits to Branch Stores.

Requirements

• Bachelor's degree from a four-year college or university.
• Ten years of industry experience, with a minimum of five years in a management position overseeing a workforce of 200 or more, preferably in vehicle rental, retail, or service.
• Proven track record of successful leadership, demonstrating strong strategic thinking skills through problem resolution and collaborative experiences.

Pay

$138,000 - $175,000, depending on experience and education.