General Manager - Construction Industry

About the role

As a General Manager at West Shore Home, you will contribute to this mission by applying your industry knowledge to all branch operations including our Sales and Installation teams. You will play the role of Leader, Motivator, and Coach with the support of our regional leadership.

What You’ll Contribute

In this role, you can expect to receive strategic expectations from the CEO and develop and implement plans to achieve established Branch targets for Sales and Operations. You will work closely with the In-Home Sales Manager, Installation Managers, and Warehouse Manager to improve sales systems, installation systems, and inventory management.

• Develop and implement plans to achieve established Branch targets for Sales and Operations
• Work closely with In-Home Sales Manager to continuously improve sales systems and practices
• Collaborate with Installation Managers to develop, implement and improve Installation systems
• Work together with the Warehouse Manager to ensure proper receiving, inventory management, job staging, and quality control
• Ensure compliance with all applicable OSHA regulations and West Shore Home Safety Committee guidelines
• Review location financials monthly and present analysis to the CEO and CFO
• Monitor office headcount to stay on top of hiring and training needed to achieve revenue goals
• Represent West Shore Home at philanthropic and community events

Leadership

As a Leader at West Shore Home, you will provide all employees with effective training in role requirements, working relationships, and company requirements and culture. You will continuously improve the systems and processes used to deliver outputs and interact with other company managers to learn how to support and improve the customer journey.

Requirements

• Industry knowledge and a proven track record of success in the Construction and Home Improvement industry
• A relentless focus on customer service
• Demonstrated ability to analyze multiple ever-changing data points to develop strategies to overcome obstacles and keep the promises of our company to our customers
• Strong leadership capabilities with a focus on team success & employee engagement
• Valid Driver’s License with a clean driving record and a reliable vehicle

Benefits

• Multiple health insurance options (medical, dental, vision, accident, life, critical illness, and short- and long-term disability)
• 401K retirement plan with company match
• Paid holidays and paid time off (PTO)
• Continued training & leadership development opportunities
• Unlimited professional and personal growth potential

Schedule and Location

This is an exempt role with varying hours as needed to meet the needs of the business, located in Houston, TX, at a mid-senior level, director level.