General Manager (Black Bear Diner)

Job Overview

As the General Manager of Black Bear Diner, you will be responsible for overseeing the entire restaurant operations, ensuring that we deliver top-notch service and quality food to our guests. If you thrive in a fast-paced environment and have a knack for managing teams while keeping an eye on business performance, we want to hear from you!

Key Responsibilities

• Operational Management:

  • Manage daily operations, ensuring that the diner maintains high standards of food quality, customer service, and cleanliness.

• Staff Leadership:

  • Lead, train, and inspire a team of associates to deliver exceptional dining experiences while fostering a positive work environment.

• Financial Oversight:

  • Monitor financial performance, manage budgets, and implement cost-control measures to enhance profitability.

• Guest Satisfaction:

  • Engage with customers to ensure a memorable experience and effectively handle any issues or feedback.

• Menu Innovation:

  • Collaborate with chefs to curate menu updates and special promotions that resonate with our clientele.

• Marketing & Promotion:

  • Drive marketing efforts and promotions to attract new customers and retain existing ones, including community events and outreach.

• Health & Safety Compliance:

  • Ensure that all health and safety regulations are followed, creating a safe dining environment for both staff and guests.

Requirements

• Experience:

  • Minimum of 3-5 years of management experience in a full-service restaurant or diner environment.

• Leadership Skills:

  • Proven ability to lead and motivate a diverse team and create a culture of excellence.

• Financial Management:

  • Demonstrated experience in budgeting, forecasting, and financial analysis.

• Commitment to Quality:

  • Strong focus on providing a high-quality dining experience and excellent customer service.

• Problem-Solving:

  • Ability to think quickly and effectively address daily operational challenges.

• Interpersonal Skills:

  • Excellent verbal and written communication skills, with the ability to build relationships with guests, staff, and vendors.

• Availability:

  • Must be able to work flexible hours, including nights, weekends, and holidays.

Benefits

• Competitive salary based on experience.
• Comprehensive health, dental, and vision benefits.
• Opportunities for career growth and development within an expanding company.
• 401K.