General Manager

About the role

Penn Station firmly believes that the General Manager must have an ownership mentality, which is why this position provides a base salary plus a monthly share of profits with no cap. The General Manager is responsible for the day-to-day operations and overall performance of the restaurant, including hiring and training team members, supervising and working alongside staff to ensure adherence to company policies, leading the team, organizing weekly labor schedules, and controlling costs. Additional duties involve making store deposits, opening and closing the store, and maintaining store cleanliness. The role offers an excellent stepping-stone to a successful future in business or restaurant ownership.

Responsibilities

• Manages employees and operations of the store including hiring and firing, labor laws, and scheduling.
• Demonstrates knowledge of Health Department Guidelines and operates the restaurant within those parameters.
• Submits necessary paperwork and reports monthly for the restaurant and employees.
• Maintains stock by placing weekly inventory orders.
• Delivers deposits to the bank on behalf of the restaurant.
• Provides professional customer service and addresses all customer complaints.
• Supervises crew members, crew leaders, and Assistant Managers.
• Effectively opens and closes the store.
• Understands and adheres to all policies, procedures, standards, specifications, guidelines, and training programs.
• Creates and maintains schedules for the team.

Requirements

• Good written and oral communication skills.
• Strong organization skills.
• Ability to multitask.
• Working knowledge of back office computer systems.
• Must be 18 years of age or older.
• Must have reliable transportation.
• Physical demands: exert up to 40 pounds of force occasionally to lift, carry, push, pull, or move objects.
• Must be able to stand and maintain well-paced mobility, including bending and stooping, for the duration of the workday.
• Able to work and perform all duties at any station in the kitchen or service area.

Benefits

• A fun work environment where you can positively influence others.
• Health and dental insurance.
• Leadership opportunities to gain real-world management experience to help reach professional goals.
• Monthly share in profits with no cap.

Pay

Base salary plus a monthly share of profits with no cap.