General Manager

Job ID: #26-142

About the role

The best General Managers think like owners, and that's how we treat them. We encourage creativity in hiring great associates, marketing HoneyBaked, and community outreach. We reward GMs who reach goals and live our Values through a generous bonus program that shares in store profitability. Our GMs lead store operations and are responsible for achieving overall performance goals including sales, customer service, product quality, and staff development. Unlike most companies, we don't take a sink-or-swim approach to management — we have a multi-week training program with experienced trainers. We're not hiring you to make sandwiches; we're hiring you to make decisions, so it's only fair we give you the tools to do the job.

Responsibilities

• Lead store operations and achieve overall performance goals
• Drive sales, customer service, product quality, and staff development
• Execute business plans and manage P&L accountability
• Hire, coach, and develop talent (including seasonal workers)
• Build relationships in the community to increase sales
• Maintain uncompromised product quality standards

Ideal candidate

• Current GM from a retail or restaurant environment
• Passionate about personal, hands-on customer service with demonstrated growth in previous roles
• Understands what affects the P&L and can execute a business plan
• Never compromises on product quality
• Strong desire to increase sales and build community relationships
• Great coach who can identify and develop talent (experience hiring seasonal workers a plus)

What makes us different

We're a 65+ year old brand with uncompromised quality, but we're not stuffy. We believe in balance: closed on Sundays, and other than four or five weeks a year, managers typically work about 50 hours per week. Managers have full accountability of their store operations. Minimal early mornings and late nights due to our operating hours.

Values

• Love What We Do
• Serve Others
• Aim High
• Do The Right Thing
• Keep It Fun

Benefits

• Leadership development program with paths from store associate to senior leadership and franchise ownership
• Competitive pay and matched 401(k)
• Medical, dental, and vision insurance options
• Life insurance
• Long-term and short-term disability coverage options
• Paid time off including holidays
• Bonus program with almost unlimited earnings potential based on store profitability (quarterly payouts)
• Tuition assistance program
• Employee Assistance Program access
• Product discounts

Additional requirements

• Valid driver's license and reliable transportation
• Physical demands: bending, stooping, standing for long periods, twisting, and lifting products/supplies up to 65 lbs
• Working with a hot torch