General Manager - Airport

About the role

Wendy's of Western Virginia, a locally owned franchise with 14 restaurants, is growing and seeking new energetic General Managers to manage both staff and operations at one of our many locations across Roanoke and Lynchburg. We offer opportunities for career-minded, motivated individuals with excellent interpersonal skills and the ability to build a team that works well together to increase profits, provide superior service, and have a passion for being the best in the business.

Responsibilities

• Work with your team to create a restaurant of choice by providing the best food in a friendly and fast-paced environment.
• Properly control and monitor your store's cash, inventory, and equipment.
• Manager, empower and assist your team in achieving organizational goals that support our collective goal of "Service Excellence for every customer that we serve.
• Set the standard of Continuous Improvement of Quality, Service and Cleanliness on all dayparts with your team, including monitoring the quality of food being served to our customers!
• Perform HR duties for your employees in a way that maximizes employee engagement and retention.
• Interview and recommend candidates for selection in order to achieve proper staffing levels.
• Complete all required Administrative duties.
• Provide A+ training for every employee through our established systems.
• Ensure all food safety procedures are executed at a high level, in accordance with both Company and Health Department standards.

Benefits

• Competitive Wages.
• Free Meals.
• Quarterly Incentive Bonuses.
• Voluntary Group Health/Life/Dental Insurance.
• 401(K) Retirement Plans.
• Vacation Pay.
• Extensive Training Programs.

Qualifications

• Restaurant/Retail experience (Experienced in serving customers).
• College degree or 3 - 4 years line operations experience in the restaurant industry.
• Ability to work flexible schedules that may include late nights (Most Drive-Thrus open till Midnight).
• Customer Service Skills, Effective Communication, Leadership/Organizational Skills.
• The General Manager must be able to stand for long periods without a break, and be able to travel to the bank, other restaurants, Area Office, etc.
• Reliability is a MUST.