General Manager - 10 Barrel, Bend East Location

About the role

The General Manager (GM) oversees front of house and back of house operations, including financials, service levels, and infrastructure. They run meetings, ensure broad matters are addressed, and maintain a strategic operating plan. The GM works independently but interfaces regularly with company ownership and other functional managers.

Essential Duties and Responsibilities

• Maintain favorable business relationships with peers, staff, vendors, and other company employees.
• Maximize cost controls through training, monitoring, inventory controls, and correct POS pricing structures.
• Ensure all financial and administrative reporting is accurate and submitted according to scheduled deadlines.
• Reviews order history, sales reports, and other relevant data to monitor profit and loss.
• Collaborates with the Executive Chef to maintain accurate pricing and inventory.
• Perform regular kitchen and counter checks to ensure overall efficiency of business operations.
• Respond to guest complaints, taking appropriate actions to promote customer retention.
• Drive labor performance by creating schedules, managing staffing levels, and making real-time operational decisions to consistently achieve labor budget goals while maintaining an exceptional guest experience.
• Provide direct leadership and oversight to the Banquet Manager, ensuring successful event execution, team development, operational excellence, and alignment with company standards and financial objectives.

Skills and Abilities

• Strong leadership, supervisory, and communication skills.
• Passion and knowledge of the beverage/alcohol industry.
• Ability to discern program successes and deficiencies, and to lead thereon.
• Ability to establish and maintain effective working relationships with employees and customers.
• Proficient with Microsoft Office and general office equipment.
• Bachelor’s Degree preferred, 3+ years of previous general management experience in food service/restaurant industry.

Compensation and Benefits

Compensation range: USD $75,000 - $80,000 DOE
Total Rewards: At Tilray Brands, we offer PTO & Paid Personal Time Off, 401K, Medical, Dental, Vision and Supplemental Insurances, Performance Based Incentives, Employee & Family Assistance Program, Growth and Internal Mobility Opportunities.