General Manager(03008) - 58 Ossipee Trail East

About the Role

You thrive on leadership and have a natural ability to ensure everything runs smoothly—at home and at work. As a General Manager at Domino's Pizza, you'll oversee all store operations, setting the example for your team and driving success in a fun, flexible environment. This role offers valuable experience and a pathway to long-term career growth, including potential franchise ownership.

Responsibilities

• Oversee all aspects of store operations, including cost controls, inventory, cash management, and customer relations.
• Ensure strict adherence to company policies and procedures by yourself and your team.
• Manage staffing, scheduling, and training to maintain high standards of performance.
• Maintain perfect image and cleanliness standards, including store appearance and food safety.
• Drive profitability through effective food management, cost controls, and marketing initiatives.
• Provide exceptional customer service and ensure a positive experience for all customers.
• Complete paperwork, manage inventory, and handle cash control with accuracy.
• Operate all store equipment and ensure proper maintenance.
• Prepare and manage product orders, including receiving and stocking ingredients.
• Train and orient new team members on store procedures and standards.

Requirements

• Strong leadership and judgment skills, with the ability to multitask and manage a team effectively.
• Proficiency in basic math for inventory, cash handling, and cost controls.
• Excellent verbal, written, and telephone communication skills for processing orders and interacting with customers and team members.
• Ability to add, subtract, multiply, and divide quickly and accurately (may use a calculator).
• Motor coordination for rapid and precise movements, including using a computer keyboard or touch screen for order entry.
• Navigational skills to read maps and locate addresses within the designated delivery area.
• Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying product.
• Reliable attendance and punctuality, with dependable transportation to and from work.

Work Conditions

• Exposure to varying and sometimes adverse weather conditions when performing outside tasks or deliveries.
• In-store temperatures ranging from 36°F in coolers to 90°F or higher in work areas, with sudden temperature changes.
• Exposure to food odors, cornmeal dust, and cramped quarters, including walk-in coolers.
• Hot surfaces and tools, including ovens up to 500°F or higher, and sharp edges or moving mechanical parts.
• Sensory requirements: near and mid-range vision for in-store tasks, depth perception, and the ability to differentiate between hot and cold surfaces. Far and night vision for driving.
• Ability to direct activities, perform repetitive tasks, work under stress, and make judgments and decisions.

Physical Requirements

• Standing: Most tasks are performed from a standing position on ceramic tile or linoleum surfaces, with work surfaces between 36" and 48" high.
• Walking: Short distances for short durations, including travel between the store, delivery vehicle, and customer locations.
• Sitting: Paperwork is completed at a desk or table in an office area.
• Lifting: Unloading bulk deliveries (up to 50 pounds) using a hand truck, lifting cases from the floor to shelves up to 72" high. Carrying large cans (3 lbs, 7 oz), pizza sauce (30 lbs), and trays of pizza dough (12 lbs per tray).
• Pushing/Pulling: Moving trays on dollies (requiring up to 7.5 pounds of force).
• Climbing: Navigating stairs or ladders for tasks like changing signs, washing walls, or performing maintenance. Delivery personnel may navigate five or more flights of stairs.
• Stooping/Bending: Forward bending at the waist during pizza assembly, front counter tasks, and stocking ingredients. Duration can be 30-45 seconds at a time, repeated continuously.
• Crouching/Squatting: Occasionally required for stocking shelves or cleaning low areas.
• Reaching: Continuous reaching up, down, and forward for tasks like turning on oven controls, changing prices, lifting objects, scooping ingredients, or answering phones.
• Driving: Delivering pizzas within a designated area, including navigating to customer doors. Requires a valid driver's license, a safe driving record, and access to an insured vehicle for deliveries.

Skills & Tools

• Proficiency with pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutters, and pizza peels.
• Ability to use a computer keyboard or touch screen for order entry.
• Navigational skills for reading maps and locating delivery addresses.

Career Growth

Domino's Pizza offers significant opportunities for advancement. Many team members start as delivery drivers and progress to roles like assistant manager, general manager, franchisee, or corporate operations manager. Our stores provide a world of opportunity for those who demonstrate leadership and dedication.

Diversity & Inclusion

Our mission is to recognize, appreciate, and value the unique talents of all individuals. We strive to create an environment where every team member can reach their highest potential, leveraging their differences to drive success.