General Maintenance Technician (Full Time)

About the role

The General Maintenance Technician (GMT), under the supervision of the Field Manager, is responsible for the proper installation, preventive and routine maintenance, and repair of equipment and systems. This GMT role will specifically maintain and repair household appliances and promote safe work practices, including compliance with the lockout/tag‑out program.

Responsibilities

• Troubleshoots and repairs malfunctioning residential appliances.
• Assists in repairs and troubleshooting of electrical distribution systems—including circuit breakers, HVAC systems (including cooling towers), closed‑loop systems, and compressors—and develops specific corrective plans for malfunctioning systems.
• Assists in repairs and troubleshooting of plumbing systems, emergency generator systems, boilers, and supplementary heating systems, and helps develop corrective plans for malfunctioning systems.
• Assists with fire‑suppression system maintenance and repairs, working with contractors on systems and panels.
• Troubleshoots and repairs alarm systems, including resident alarm systems, patient beds, furniture, and light medical equipment.
• Maintains appropriate inventory, tools, and equipment on utility vehicles in good working order; requests additional materials as needed and ensures waste is minimized.
• Conducts regular building rounds to proactively identify hidden or emerging equipment failures; coordinates with the Field Manager to schedule preventative downtime or replacements.
• Performs other duties including, but not limited to, minor electrical, plumbing, sheet‑metal, carpentry, residential appliance repairs, changing light bulbs, and changing filters.
• Ensures tasks are completed and that residents know the status of repairs; respects residents’ surroundings and works in a clean, neat, and work‑like fashion.
• Closes work orders efficiently, communicates repair statuses clearly to residents and staff, maintains digital or physical work‑order forms, and coordinates seamlessly with the Service Coordinator for reassignment throughout the workday.
• Serves as a member of disaster and emergency response teams; fulfills assigned roles in fire drills and snow removal.
• Maintains positive interaction with residents, guests, and other Williamsburg Landing employees.
• Assumes rotating on‑call responsibilities for campus emergencies and performs other duties as assigned.

Qualifications

• High School diploma or equivalent; graduation from a trade/vocational school program preferred.
• Three to five (3–5) years of progressive experience with small equipment and appliance repair, residential and commercial property maintenance, or a combination of schooling and field experience.
• Valid, unrestricted Commonwealth of Virginia driver’s license with an acceptable, insurable driving record.

Skills

• Knowledge of pertinent building codes, OSHA standards, and life‑safety compliance requirements.
• Demonstrated troubleshooting skills across multiple trades (mechanical, electrical, plumbing, and structural).
• Ability to think critically and formulate structural repair plans independently without immediate managerial oversight.
• Strong interpersonal skills; able to lead, explain technical concepts to team members, and communicate empathetically with senior adults experiencing varying levels of physical and cognitive ability.
• Proficiency with digital facility management software, work‑order platforms, and advanced diagnostic tools.
• Physical ability to sustain heavy labor, including stooping, bending, reaching, climbing, crawling, and working in confined spaces for extended periods.
• Capability to work from ladders, scaffolding, and lifts at rooftop heights for sustained periods.
• Willingness to work full shifts outdoors, exposed to extreme weather conditions and temperature variances.
• Ability to regularly and safely lift and carry a minimum of 50 pounds.
• Flexibility to participate in the emergency on‑call rotation, including odd hours on nights, weekends, and holidays.

Pay

$23.25 /hr – $35.00 /hr, based on experience.