General Liability Claims Adjuster (Construction Defect)

About the role

At Cottingham & Butler Claims Services, you can build your claims career, handle meaningful and challenging work, and enjoy the flexibility of working from home. We are seeking a General Liability Claims Adjuster with experience handling liability claims and an interest in construction defect exposures. In this role, you'll investigate, evaluate, negotiate, and resolve claims while collaborating with insureds, claimants, attorneys, contractors, and other stakeholders to achieve fair and timely outcomes.

Responsibilities

• Manage a caseload of General Liability claims, including construction defect exposures.
• Investigate claims to determine liability, damages, and coverage implications.
• Gather and analyze claim documentation, reports, contracts, and supporting evidence.
• Communicate effectively with insureds, claimants, attorneys, contractors, experts, and clients throughout the claims process.
• Evaluate claim exposure and develop appropriate resolution strategies.
• Negotiate settlements and work toward timely, cost-effective claim resolutions.
• Maintain accurate claim documentation and file management.
• Ensure compliance with applicable state regulations, licensing requirements, and client service expectations.

Qualifications

• 1+ years of experience handling General Liability claims; construction defect experience preferred.
• Familiarity with state-specific claims handling regulations and licensing requirements.
• Ability to investigate, evaluate, negotiate, and resolve liability claims.
• Strong analytical and critical thinking skills.
• Excellent written and verbal communication abilities.
• Effective negotiation and relationship-building skills.
• Ability to work independently while contributing to a collaborative team environment.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office and claims management systems.

Benefits

• 100% remote work environment.
• Company-provided computer equipment and technology support.
• Comprehensive onboarding and ongoing training.
• Opportunity to develop specialized expertise in General Liability and Construction Defect claims.
• Collaborative team environment backed by experienced claims professionals.
• Stability, growth opportunities, and a culture focused on delivering exceptional client service.