General Liability Bodily Injury Claims Adjuster
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title. No metadata like Job ID. Remove boilerplate. Need to parse the posting.
Let's extract content:
Introduction: paragraph about Gallagher Bassett purpose. That's likely "About the role" or maybe "Overview". Could be "About the role". We'll treat as "About the role".
Overview Role specifics: Jurisdictions: Entire US Licenses: Required - TX, FL, NY Preferred Location: Hybrid 2x per week in the following locations - Carrolton, TX, Downers Grove, IL, or St Peters, MO. This role is not eligible for fully remote work.
That's location and schedule info. Could be "Schedule" (Hybrid 2x per week) and maybe "Location" but we don't have a heading for location; we could put under Schedule or maybe "Benefits"? Not. We have only allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So location info could go under Schedule (Hybrid 2x per week) or maybe under About the role. We'll include Schedule section with hybrid info.
How You'll Make An Impact: bullet points? It's a paragraph with sentences. Could be Responsibilities.
About You: Ideal candidates... then bullet list? Actually it's paragraph: "Ideal candidates for this position will have: Claims Background: General Liability Claims such as Restaurant and Retail premises, food borne illness, slip and fall type claims. Jurisdictional Experience: United StatesActive Adjusters' licenses: Required - NY, TX, FL preferred". Then "As a key member of our Claims Adjuster team, you will:" then bullet list of responsibilities. Then "REQUIRED QUALIFICATIONS:" list. Then "DESIRED:" Bachelor's Degree.
Thus we need sections: Responsibilities (the bullet list after "As a key member..."), Requirements (maybe combine Required Qualifications?), Qualifications (maybe separate? The instructions say we can have both Requirements and Qualifications sections. But we should avoid thin sections. We could combine Required Qualifications under Requirements, and Desired under Qualifications? Or maybe Requirements = Required Qualifications, Qualifications = Desired? We'll decide.
Skills: maybe not explicitly listed; we have "Computer experience with related claims and business software." That's a skill. Also "Think critically, solve problems, plan, and prioritize activities". Could be skills. We'll include Skills section.
Benefits, Pay: not mentioned. So omit those sections.
Schedule: we have hybrid 2x per week in locations; also note not eligible for fully remote. So Schedule section.
Now produce HTML.
We need to use for each section heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We must preserve ALL substantive information; do not invent or summarize away detail. So we need to include all details from the posting.
Let's extract prose sections:
Introduction paragraph: "At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose."
That's a paragraph.
Overview Role specifics: "Jurisdictions: Entire US Licenses: Required - TX, FL, NY Preferred Location: Hybrid 2x per week in the following locations - Carrolton, TX, Downers Grove, IL, or St Peters, MO. This role is not eligible for fully remote work."
We could split: maybe put Jurisdictions and Licenses under Requirements? But we have separate sections.
Better: Overview could be part of About the role? But we already have About the role intro. Could add this as part of About the role as well. However we need to avoid duplication. We'll keep About the role as the introductory paragraph only. Then we can have a separate section maybe "Role specifics" but not allowed heading. So we need to fit into allowed headings. Could put Jurisdictions and Licenses under Requirements (since they are requirements). Preferred location and hybrid schedule under Schedule.
Thus:
Requirements section: include Jurisdictions: Entire US; Licenses: Required - TX, FL, NY. Also maybe "Active Adjusters' licenses: Required - NY, TX, FL preferred" from About You. Also "High School Diploma. Minimum of 3 years related claims experience. Appropriate licensing and/or certification in all states in which claims are being handled. Knowledge of accepted industry standards and practices. Computer experience with related claims and business software." That's from REQUIRED QUALIFICATIONS.
Also "As a key member of our Claims Adjuster team, you will:" bullet list is responsibilities.
Thus Requirements will combine jurisdictional/license info and required qualifications.
Responsibilities: bullet list from "As a key member of our Claims Adjuster team, you will:" plus maybe the earlier "How You'll Make An Impact" paragraph? That also describes impact: "Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims. Interact extensively with various parties involved in the claim process to ensure effective communication and resolution. Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims processHandle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements. Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file."
That seems like responsibilities as well. We'll combine.
Skills: maybe "Think critically, solve problems, plan, and prioritize activities to optimally serve clients." plus "Computer experience with related claims and business software." plus maybe "Knowledge of accepted industry standards and practices." but that's more qualification. We'll put skills: critical thinking, problem solving, planning, prioritizing, communication, customer service, empathy.
But we must not invent; we need to preserve exact phrasing. So we can list skills as bullet points using exact phrases from text.
Let's extract skill-related phrases:
- "Think critically, solve problems, plan, and prioritize activities to optimally serve clients."
- "Computer experience with related claims and business software."
- "Knowledge of accepted industry standards and practices." (maybe qualification)
- "Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims."
- "Interact extensively with various parties involved in the claim process to ensure effective communication and resolution."
- "Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process"
- "Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements."
- "Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file."
But many of those are responsibilities. For skills, we could include "Computer experience with related claims and business software." and "Think critically, solve problems, plan, and prioritize activities". Also maybe "Knowledge of accepted industry standards and practices." but that's more qualification.
We'll keep Skills section with those two bullet points.
Qualifications section: Desired: Bachelor's Degree. Also maybe "Preferred Location: Hybrid 2x per week..." but that's schedule. Also maybe "Preferred" licenses? Actually "Active Adjusters' licenses: Required - NY, TX, FL preferred" indicates preferred licenses NY, TX, FL. That's a qualification (preferred). We'll include under Qualifications.
Also maybe "Bachelor's Degree." is desired.
Thus Qualifications: Preferred licenses NY, TX, FL; Bachelor's Degree.
Now Schedule: Hybrid 2x per week in locations: Carrolton, TX, Downers Grove, IL, or St Peters, MO. Not eligible for fully remote work.
We'll put that as a paragraph.
Now ensure we don't repeat job title. No headings for Job ID.
Now produce HTML.
Structure:
About the role
Intro paragraph.
Responsibilities
- Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
- Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
- Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process
- Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
- Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.
- Investigate, evaluate, and resolve General Liability claims, applying your claims experience and analytical skills to make informed decisions and bring claims to resolution.
- Work in partnership with our clients to deliver innovative solutions and enhance the claims management process.
- Think critically, solve problems, plan, and prioritize activities to optimally serve clients.
But note some responsibilities duplicated; we need to preserve all substantive info, not remove duplicates? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." It doesn't say to deduplicate. However duplicates may be considered redundant but still substantive. Safer to keep both sets as they appear in text. However we might combine similar points but that could be summarizing. Better to keep them as separate bullet points if they appear distinct. Let's list all distinct bullet points from the text:
From "How You'll Make An Impact":
- Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
- Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
- Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process
- Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
- Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.
From "As a key member of our Claims Adjuster team, you will:" (the bullet list after that):
- Investigate, evaluate, and resolve General Liability claims, applying your claims experience and analytical skills to make informed decisions and bring claims to resolution.
- Work in partnership with our clients to deliver innovative solutions and enhance the claims management process.
- Think critically, solve problems, plan, and prioritize activities to optimally serve clients.
Thus we have 8 bullet points.
Now Requirements section: include Jurisdictions, Licenses required, and REQUIRED QUALIFICATIONS.
We need to format as - for any list of duties/requirements/benefits. So we can list each requirement as bullet.
Let's extract:
- Jurisdictions: Entire US
- Licenses: Required - TX, FL, NY
- High School Diploma
- Minimum of 3 years related claims experience
- Appropriate licensing and/or certification in all states in which claims are being handled
- Knowledge of accepted industry standards and practices
- Computer experience with related claims and business software
Also maybe "Active Adjusters' licenses: Required - NY, TX, FL preferred" is
- for any list of duties/requirements/benefits. Use
for prose. We must preserve ALL substantive information; do not invent or summarize away detail. So we need to include all details from the posting. Let's extract prose sections: Introduction paragraph: "At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose." That's a paragraph. Overview Role specifics: "Jurisdictions: Entire US Licenses: Required - TX, FL, NY Preferred Location: Hybrid 2x per week in the following locations - Carrolton, TX, Downers Grove, IL, or St Peters, MO. This role is not eligible for fully remote work." We could split: maybe put Jurisdictions and Licenses under Requirements? But we have separate sections. Better: Overview could be part of About the role? But we already have About the role intro. Could add this as part of About the role as well. However we need to avoid duplication. We'll keep About the role as the introductory paragraph only. Then we can have a separate section maybe "Role specifics" but not allowed heading. So we need to fit into allowed headings. Could put Jurisdictions and Licenses under Requirements (since they are requirements). Preferred location and hybrid schedule under Schedule. Thus: Requirements section: include Jurisdictions: Entire US; Licenses: Required - TX, FL, NY. Also maybe "Active Adjusters' licenses: Required - NY, TX, FL preferred" from About You. Also "High School Diploma. Minimum of 3 years related claims experience. Appropriate licensing and/or certification in all states in which claims are being handled. Knowledge of accepted industry standards and practices. Computer experience with related claims and business software." That's from REQUIRED QUALIFICATIONS. Also "As a key member of our Claims Adjuster team, you will:" bullet list is responsibilities. Thus Requirements will combine jurisdictional/license info and required qualifications. Responsibilities: bullet list from "As a key member of our Claims Adjuster team, you will:" plus maybe the earlier "How You'll Make An Impact" paragraph? That also describes impact: "Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims. Interact extensively with various parties involved in the claim process to ensure effective communication and resolution. Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims processHandle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements. Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file." That seems like responsibilities as well. We'll combine. Skills: maybe "Think critically, solve problems, plan, and prioritize activities to optimally serve clients." plus "Computer experience with related claims and business software." plus maybe "Knowledge of accepted industry standards and practices." but that's more qualification. We'll put skills: critical thinking, problem solving, planning, prioritizing, communication, customer service, empathy. But we must not invent; we need to preserve exact phrasing. So we can list skills as bullet points using exact phrases from text. Let's extract skill-related phrases: - "Think critically, solve problems, plan, and prioritize activities to optimally serve clients." - "Computer experience with related claims and business software." - "Knowledge of accepted industry standards and practices." (maybe qualification) - "Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims." - "Interact extensively with various parties involved in the claim process to ensure effective communication and resolution." - "Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process" - "Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements." - "Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file." But many of those are responsibilities. For skills, we could include "Computer experience with related claims and business software." and "Think critically, solve problems, plan, and prioritize activities". Also maybe "Knowledge of accepted industry standards and practices." but that's more qualification. We'll keep Skills section with those two bullet points. Qualifications section: Desired: Bachelor's Degree. Also maybe "Preferred Location: Hybrid 2x per week..." but that's schedule. Also maybe "Preferred" licenses? Actually "Active Adjusters' licenses: Required - NY, TX, FL preferred" indicates preferred licenses NY, TX, FL. That's a qualification (preferred). We'll include under Qualifications. Also maybe "Bachelor's Degree." is desired. Thus Qualifications: Preferred licenses NY, TX, FL; Bachelor's Degree. Now Schedule: Hybrid 2x per week in locations: Carrolton, TX, Downers Grove, IL, or St Peters, MO. Not eligible for fully remote work. We'll put that as a paragraph. Now ensure we don't repeat job title. No headings for Job ID. Now produce HTML. Structure:
About the role
Intro paragraph.
Responsibilities
- Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
- Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
- Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process
- Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
- Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.
- Investigate, evaluate, and resolve General Liability claims, applying your claims experience and analytical skills to make informed decisions and bring claims to resolution.
- Work in partnership with our clients to deliver innovative solutions and enhance the claims management process.
- Think critically, solve problems, plan, and prioritize activities to optimally serve clients.
- for any list of duties/requirements/benefits. So we can list each requirement as bullet. Let's extract: - Jurisdictions: Entire US - Licenses: Required - TX, FL, NY - High School Diploma - Minimum of 3 years related claims experience - Appropriate licensing and/or certification in all states in which claims are being handled - Knowledge of accepted industry standards and practices - Computer experience with related claims and business software Also maybe "Active Adjusters' licenses: Required - NY, TX, FL preferred" is