Bodily Injury Claims Adjuster

About the role

GEICO is seeking highly motivated Casualty Claims Examiners with prior casualty and bodily injury experience, specifically in private passenger automotive liability claims. This is a hybrid role based out of Tampa, FL.

Responsibilities

• Provide customer service to policyholders, exceeding their expectations and delivering on the GEICO promise
• Assure coverage for each loss and all policy provisions before processing payments
• Investigate all aspects of the claim to determine liability percentage and legal responsibility
• Evaluate claims indicators of fraud and escalate as appropriate
• Evaluate damages in accordance with investigative findings and establish value to pay only what is owed
• Negotiate claims settlements for evaluated damages with insureds, claimants, and/or attorneys as assigned from letter of representation through settlement or verdict
• Authorize negotiated payment for established damages within your designated authority
• Submit requests for authority on evaluations that exceed your personal, assigned authority
• Ensure all compliance requirements are met in a timely and professional manner and in accordance with guidelines
• Adjust reserves adequately on all new and existing claims
• Participate as an active member of claims forums as required
• Communicate findings to claims management team as required or as may be needed depending on high exposure or unusual loss findings
• Perform other duties as may be assigned

Requirements

• Minimum three (3) years of highly successful Bodily Injury claims handling experience
• Prior private passenger automotive liability claims experience
• Litigation handling experience preferred, but not required
• Active Adjuster license at time of hire
• Outstanding customer service and professional communication skills, both oral and written
• Understanding and ability to execute and comply with Department of Insurance Guidelines and Requirements as established in the Insurance Code
• Exceptional negotiating skills
• Proficient computer skills with ability to function in all Microsoft Office Programs
• Highly organized
• Ability to multi-task and prioritize successfully in a fast-paced, high-volume environment
• Demonstrated ability to exercise good judgement

Qualifications

Salary range: $72,000K - $96,000K (commensurate with experience and location/job market)

The ideal candidate has a demonstrated willingness to learn, is open to feedback and adapts well to change.

Skills

• Customer service and professional communication skills
• Understanding and ability to execute and comply with Department of Insurance Guidelines and Requirements
• Exceptional negotiating skills
• Proficient computer skills with ability to function in all Microsoft Office Programs
• Highly organized
• Ability to multi-task and prioritize successfully in a fast-paced, high-volume environment
• Demonstrated ability to exercise good judgement

Benefits

GEICO offers a hybrid work model that supports flexibility. This position will have in-office requirements 3 times a week after successful completion of the orientation period. GEICO reserves the right to adjust in-office requirements as needed to support the needs of the business unit.

Pay

$2,500 Sign-On Bonus available upon hire. Contact your recruiter for more details.

Schedule

This is a hybrid role with core hours of Monday - Friday, 8:00 AM to 4:30 PM EST – 3 days In-Office/week. Flexibility may be needed to support early or late shifts based on business needs.