General Construction Operations Manager

All Boro Inc., a trusted name in restoration, remediation, and construction services for over 25 years, is seeking a driven and experienced Operations Manager to lead day-to-day field and warehouse operations in Amityville, NY. This role balances leadership in office strategy and hands-on field oversight across projects in the Five Boroughs and Long Island.

About the Role

You’ll oversee a $15 million operation, manage project teams and subcontractors, and play a critical role in driving results and maintaining operational excellence. This is a unique opportunity to join a family-oriented company with a strong reputation and room for growth.

Who We Are

All Boro Inc. is a full-service construction, restoration, and maintenance company serving commercial, residential, and nonprofit clients across New York City and Long Island. We pride ourselves on our long-standing reputation, family-oriented culture, and ability to deliver integrated services that improve lives and communities. We offer job stability, paid training, strong benefits, and career advancement in a supportive, fast-paced environment.

Responsibilities

• Lead and manage field operations including 2 project managers, 12 in-house technicians, 6 trucks, and subcontractors.
• Supervise daily warehouse functions and coordinate routing, scheduling, and workforce needs.
• Conduct site visits to ensure safety compliance, quality control, and performance expectations.
• Communicate daily with project managers and subcontractors to align on job execution.
• Handle escalated customer complaints and implement effective solutions.
• Participate in weekly P&L reviews and help drive financial performance within labor and material budgets.
• Collaborate with the executive team to define and execute short- and long-term operational goals.
• Oversee hiring, training, and discipline of field staff, promoting accountability and growth.
• Maintain detailed records and ensure accurate reporting across all operational areas.
• Perform additional duties as assigned to support company objectives.

Qualifications

• 5+ years of leadership experience in construction and/or restoration industries.
• Strong problem-solving, planning, and prioritization skills.
• Budget management experience and ability to interpret P&L statements.
• Proficient in Microsoft Office (Excel, Word, Outlook); knowledge of Xactimate and Luxor CRM is a plus.
• Ability to multitask and make real-time decisions in a fast-paced environment.
• Strong interpersonal communication and team management skills.
• Comfortable lifting up to 75 lbs and being on your feet when needed.

Benefits

• Medical, dental, and vision insurance
• Retirement savings plan (401k)
• Paid time off for holidays, vacation, and sick days
• Weekly pay cycle
• Tech package (smartphone or tablet)
• Referral bonus program
• Company outings and annual trips
• Mileage reimbursement
• Prevailing wage projects
• Charity alignment opportunities
• Paid training, certifications, and career development support

Pay

$75,000 – $125,000 per year + performance bonuses

Schedule

• Full-Time, Monday to Friday
• 70% office-based / 30% field-based (Amityville, NY and job sites throughout NYC & Long Island)
• Flexible hours as needed to support field operations

Location

Hybrid role based out of Amityville, NY with fieldwork across the Five Boroughs and Long Island. Some local travel required.