General Clerk - Salt Lake City, UT

About the role

This position serves as the main contact for inbound and outbound customer inquiries, processes orders, returns, and customer complaints, utilizes required system applications, generates and analyzes reports, conducts pallet audits, completes freight claim reporting, and performs additional duties as assigned.

Responsibilities

• Serve as the main contact for inbound and outbound customer inquiries
• Respond to customer requests via phone, email, and in-person communication
• Process orders, returns, and customer complaints promptly and accurately
• Utilize all required system applications and screens effectively
• Generate, analyze, and apply insights from reports
• Conduct pallet audits to ensure inventory and shipment accuracy
• Ensure all shipments meet required shipping standards
• Complete freight claim reporting and other clerical tasks as needed
• Perform additional duties as assigned by management

Requirements

• Previous forklift experience preferred
• Must be detail-oriented and a team player

Qualifications

High School Diploma or Equivalent, preferred

Skills

• Customer service skills
• Attention to detail
• Teamwork

Benefits

• Wages at $20.00 per hour
• Eligible for attendance bonuses
• Work schedules: Monday – Friday, 8:30 AM – 5:00 PM
• Weekly pay available
• Overtime available based on customer volume
• Excellent medical, dental, vision, and prescription coverage
• Paid Time Off available
• 401(k) with a generous company match
• Tuition reimbursement program

Pay

$20.00 per hour

Schedule

Monday – Friday, 8:30 AM – 5:00 PM