General Clerk III

Location & Employment Details

Lakewood, Washington (Joint Base Lewis‑McChord) – Non‑Exempt, Full‑time, Day Shift.

Compensation

$25.79 per hour.

Benefits

• Medical, Dental, Vision coverage
• 401(k) retirement plan
• Life & Short‑Term Disability Insurance
• $5.09/hour Health and Welfare Benefit
• Flexible Spending Account for medical and dependent care
• 11 paid federal holidays
• Accrual of 12 paid vacation days at start of employment
• Paid sick leave
• Potential shared‑earning bonus
• Tuition assistance after 1 year of employment and scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Verizon wireless discount
• Employee Assistance Program (EAP) and wellness program
• Public Service Loan Forgiveness eligibility for full‑time employees

Responsibilities

• Adjustment Document Processing: write data into logbook, sequence document numbers, match documents with clothing records by SSN, file chronologically.
• Process cash collection and statement of charges documentation.
• Process clothing records: enter and update records in the Installation Support Module (ISM), select records for printing, print records.
• Reception: greet customers, answer phones, take messages, respond to routine questions.
• Pull Records: receive record requests, locate files, transport records up to 500 ft round‑trip.
• Make copies of memos, cash transaction paperwork, and other documents throughout the day.
• Filing: label files, alphabetize, and file in cabinets by alphabetical order.

Qualifications

• High School Diploma or equivalent (required)
• Good customer service skills
• Ability to organize numbers and letters with strong attention to detail
• Team player with flexibility to prioritize duties
• Excellent communication skills
• Experience with ISM; experience with issue/turn‑in of OCIE preferred
• At least one year of experience working with computers

Physical Requirements

• Ability to lift and/or move up to 50 pounds
• May be required to reach, kneel, walk, stand, and perform repetitive motions for several hours
• Work may involve repetitive motion, reaching, lifting, kneeling, walking, standing or sitting for extended periods, climbing in and out of a vehicle, and navigating stairs
• Perseverance to work effectively under pressure for extended periods

Additional Requirements

• Must be able to obtain and maintain applicable security clearances and installation access
• Background check and E‑Verify will be conducted
• Access to the federal military installation requires a REAL ID‑compliant driver’s license or an acceptable alternative (U.S. passport or military ID) in accordance with the REAL ID Act