General Clerk III

Alutiiq Career Ventures, LLC, a subsidiary of Alutiiq, LLC, has an opportunity for a General Clerk III in Williston, VT. This role supports training administration, learning management system records, compliance documentation, reporting, and workflow coordination.

Responsibilities

• Training Records and Reporting:
  • Maintain Acadis training completion records and provide record support to investigators and internal stakeholders.
  • Update and maintain the Stats Workbook, including mandatory course completion counts, roles granted, ServiceNow ticket counts, completion totals, supervisor counts, and CCID submission statuses.
  • Track CCID submissions by status, including approved, cancelled, and draft submissions.
  • Prepare accurate recurring data summaries and reports to support operational visibility and compliance monitoring.
• System Access and Account Administration:
  • Support Acadis account administration, including tracking and reconciling exceptions between Acadis and HRMart.
  • Monitor role assignments, access requests, and related service tickets to ensure timely and accurate completion.
  • Coordinate with appropriate teams to resolve account discrepancies and maintain clean system records.
• SCORM Testing and Compliance Documentation:
  • Maintain records for SCORM file testing, including test status, issues identified, and completion documentation.
  • Review CCID submissions up front for required 508 compliance documentation.
  • Identify missing or incomplete documentation and route items back to requestors for correction when errors are found.
• Workflow and File Organization:
  • Create and maintain folders on the T drive for required documentation and workflow materials.
  • Move documents into the appropriate folders and verify that required files are present.
  • Spot check CCID submissions for accuracy, completeness, and readiness before advancing workflow steps.
  • Copy cards from the CCID board and assign an administrator in Microsoft Planner when items are ready for processing.

Requirements

• US Citizenship is required in accordance with the requirements of the referenced federal government contract.
• Ability to obtain/maintain eligibility and favorable pre-employment USCIS Entry on Duty (EOD) and Suitability Determinations.
• Successful completion of drug screening and pre-employment background investigations with results allowing for continued employment consideration.
• High School Diploma.
• Valid Driver’s License with the ability to operate non-commercial Government Owned Vehicles.
• Ability to lift or move up to 50lbs.
• Proficient with Microsoft Word, Excel, PowerPoint, and Access.
• Strong attention to detail and ability to maintain accurate records across multiple systems.
• Experience using Microsoft Excel or similar tools to track, summarize, and report operational data.
• Ability to organize digital records, follow established workflows, and manage recurring administrative tasks.
• Comfort working with service tickets, training records, and documentation review processes.
• Strong written and verbal communication skills, including the ability to follow up with requestors when corrections are needed.
• Ability to handle confidential or sensitive information with professionalism and discretion.

Preferred Qualifications

• Experience with Acadis, HRMart, ServiceNow, Microsoft Planner, or similar enterprise systems.
• Familiarity with SCORM file testing, learning management systems, training compliance, or accessibility documentation requirements.
• Experience supporting training, compliance, human resources, records management, or administrative operations.

Core Competencies

• Accuracy and quality control
• Organization and file management
• Data tracking and reporting
• Customer service and stakeholder support
• Process follow-through and task prioritization
• Compliance awareness

Working Conditions

This position is primarily administrative and systems focused. The coordinator will work with digital records, spreadsheets, service tickets, compliance documentation, shared drives, and workflow tools on a regular basis.

Pay

$22.86 hourly