General Clerk II

About the role

Tessera is seeking a Hard Working and Motivated General Clerk II with a positive and helpful attitude. Typical duties include but are not limited to:

Responsibilities

• Process clothing records by updating individual records in the CIF-ISM system, selecting records to print, and distributing them to soldiers via email.
• Greet customers, answer phones, take messages, and respond to routine inquiries.
• Receive records requests and retrieve requested files from filing cabinets, transporting records as needed up to 1,000 feet.
• Make copies of memos, adjustment documents, and other required materials throughout the day.
• Prepare labels, alphabetize documents, and maintain organized filing systems in accordance with procedures.
• Provide efficient and professional customer service to soldiers and unit personnel.
• Aid in conducting monthly inventories to ensure accurate accountability of clothing and equipment.
• Inspect clothing records to verify accuracy and completeness of information.
• Aid in processing temporary equipment loans and lateral transfers to supported units.
• Ensure customers are properly cleared through the Central Issue Facility (CIF) when leaving the installation.
• Prepare labels, alphabetize documents, and maintain organized filing systems in accordance with procedures.
• Assist in processing temporary equipment loans and lateral transfers to supported units.
• Ensure customers are properly cleared through the Central Issue Facility (CIF) when leaving the installation.
• Process adjustment documents by recording data in logbooks, sequencing document numbers, matching documents to clothing records, and filing records chronologically.
• Maintain files for delinquent accounts for customers who have not completed the clearance process within 30 days and provide updated reports to III Corps G4 monthly.
• Provide support to the General Clerk III as needed.
• Perform other duties as assigned to support mission requirements.
• All Other Duties as Assigned.

Requirements

• High School Diploma/GED
• Proficiency with MS Office required
• Must be a team player and ready to help the team wherever it is needed
• Excellent customer service, communication, and conflict resolution skills
• Experience working in an office environment is preferred

Physical Requirements

• Ability to perform the following physical demands for extended periods of time with or without assistance
• The physical demands of this position may be reasonably accommodated for individuals with disabilities to perform the essential functions on a case-by-case basis
• Must be able to lift and/or move up to 40 pounds
• May be required to reach, kneel, walk, stand, and use repetitive motion for several hours at a time based on position duties
• Standing or sitting for several hours at a time, climbing in and out of a vehicle, and up and down stairs may also be required
• Must have the perseverance to work effectively under pressure for extended periods of time

Qualifications

• A valid state driver’s license is required with the ability to obtain and maintain coverage by Tessera’s insurance
• Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act
• Please visit this website for more information: https://www.dhs.gov/real-id
• Must be able to obtain and maintain applicable security clearances and installation access
• A background check and E-Verify will be conducted for this position

Benefits

• Medical, Dental, Vision
• 401(k) retirement plan
• Life & Short-Term Disability Insurance
• Flexible Spending Accounts for both medical and dependent care
• 11 paid federal holidays
• Accrual of 12 paid days of vacation at the start of employment, paid sick leave
• Potential shared earning bonus
• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Tessera is dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities as well as veterans with disabilities
• Public Service Loan Forgiveness eligibility for full-time employees
• Potential shared earning bonus
• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Tessera is dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities as well as veterans with disabilities
• Public Service Loan Forgiveness eligibility for full-time employees
• Potential shared earning bonus
• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Tessera is dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities as well as veterans with disabilities
• Public Service Loan Forgiveness eligibility for full-time employees
• Potential shared earning bonus
• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Tessera is dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities as well as veterans with disabilities
• Public Service Loan Forgiveness eligibility for full-time employees
• Potential shared earning bonus
• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Tessera is dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities as well as veterans with disabilities
• Public Service Loan Forgiveness eligibility for full-time employees
• Potential shared earning bonus
• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Tessera is dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities as well as veterans with disabilities
• Public Service Loan Forgiveness eligibility for full-time employees
• Potential shared earning bonus
• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Tessera is dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities as well as veterans with disabilities
• Public Service Loan Forgiveness eligibility for full-time employees
• Potential shared earning bonus
• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Tessera is dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities as well as veterans with disabilities
• Public Service Loan Forgiveness eligibility for full-time employees
• Potential shared earning bonus
• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Tessera is dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities as well as veterans with disabilities
• Public Service Loan Forgiveness eligibility for full-time employees
• Potential shared earning bonus
• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Tessera is dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities as well as veterans with disabilities
• Public Service Loan Forgiveness eligibility for full-time employees
• Potential shared earning bonus
• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Tessera is dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities as well as veterans with disabilities
• Public Service Loan Forgiveness eligibility for full-time employees
• Potential shared earning bonus
• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Tessera is dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities as well as veterans with disabilities
• Public Service Loan Forgiveness eligibility for full-time employees
• Potential shared earning bonus
• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Tessera is dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities as well as veterans with disabilities
• Public Service Loan Forgiveness eligibility for full-time employees
• Potential shared earning bonus
• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Tessera is dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities as well as veterans with disabilities
• Public Service Loan Forgiveness eligibility for full-time employees
• Potential shared earning bonus
• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Tessera is dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities as well as veterans with disabilities
• Public Service Loan Forgiveness eligibility for full-time employees
• Potential shared earning bonus
• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Tessera is dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities as well as veterans with disabilities
• Public Service Loan Forgiveness eligibility for full-time employees
• Potential shared earning bonus
• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Tessera is dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities as well as veterans with disabilities
• Public Service Loan Forgiveness eligibility for full-time employees
• Potential shared earning bonus
• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Tessera is dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities as well as veterans with disabilities
• Public Service Loan Forgiveness eligibility for full-time employees
• Potential shared earning bonus
• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents