General Cleaner Macys Santa Anita Mall - ARCADIA AM OR PM

Shifts available: AM shift (Sun–Thurs or Tues–Thurs & weekends) or PM shift (6 days/week).

About the role

Perform a variety of cleaning activities in assigned buildings/facilities, keeping them clean, sanitary, and orderly, and handle other tasks related to the area of assignment.

Responsibilities

• High dusting: Using a treated high duster, clean surfaces above shoulder height in a counter-clockwise direction (e.g., lights above doors, curtain tips, vents, ledges). Clean the duster by gently brushing downward into the service cart.
• Sanitizing/spot cleaning: Using a germicidal solution, sanitize surfaces below shoulder height in a counter-clockwise direction (e.g., ledges, chairs, telephones, countertops, trashcans). Remove fingerprints and smudges from doorknobs and walls, and spot clean windows.
• Bathroom cleaning: Wipe down surfaces in the following order using germicidal solution:
  • Above and below sink
  • Toilet seat and outside of toilet bowl
  • Inside of toilet (using a Johnnie Mop and germicidal solution, paying attention to the rim)
  Clean and check soap and paper dispensers daily; refill as needed.
• Empty trash cans: Remove liners if liquid is present, wipe the can, and replace with a clean liner.
• Floor dusting/vacuuming:
  • Use a treated dust mophead in an “S” stroke, starting at the back of the room. Dust under all furniture and in restrooms, stopping just inside the door. Clean the mophead with a counter brush and dispose of dust.
  • When vacuuming, start at the back of the room and work toward the door, ensuring to clean under chairs and furniture.
• Grounds care:
  • Clean and check outside areas several times daily:
    • Empty and clean ash urns and trash cans.
    • Police sidewalks, flower beds, and curb lines for trash and cigarette butts.
    • Spot clean spills on sidewalks; remove gum with a scraper.
    • Wipe benches, vending machines, and lower window ledges.
    • High dust for dust and cobwebs; clean public area glass as needed.
    • Police parking lots for trash.
• Public common areas:
  • Dust mop and spot mop main hallways.
  • Clean glass several times daily.
  • Clean planters, removing bird waste inside and out.
  • Check for cobwebs and perform high dusting of window areas at least twice weekly; inspect corners and edges for dirt and debris.
• Food court:
  • Clean, remove trash, and sanitize tables; place chairs back under tables.
  • Spot clean spills.
  • Empty and clean trash cans.
  • Remove accumulated dirty trays to the wash room; clean using a tray power washer and stack clean trays for reuse.
  • Police outside eating areas.
• Floor sanitizing: Using the proper germicidal solution, start at the back of the room and mop under furniture and behind doors while backing out of the room.
• Inspection: After completing a room, mentally review cleaning steps and visually check furniture placement; correct as needed to prevent complaints.
• Daily tasks: Clean halls, lobbies, stairs, water fountains, furniture; perform wall spotting and high dusting.
• Customer relations and service:
  • Knock lightly before entering occupied rooms.
  • Be friendly, cheerful, and courteous to customers; answer questions helpfully or refer them to someone who can.
  • Report broken or out-of-order items to your supervisor.
  • Work quietly; reduce or eliminate noise.
  • Stay in your assigned work area unless directed otherwise by your supervisor.
  • Maintain a clean and neat personal appearance.
  • Report to your supervisor if work is not completed by the end of your shift.
• Perform other duties as assigned by supervisor or Account Manager, which may include:
  • Floor care (stripping and waxing floors)
  • Carpet extraction and bonneting
  • Auto scrubbing and buffing of floors

Requirements

• Knowledge of:
  • Basic operations of janitorial work
  • Methods, materials, and equipment used in janitorial work
  • Safe work practices
  • Use of toxic and non-toxic chemicals (per MSDS sheets)
• Ability to:
  • Understand and follow oral and written instructions
  • Communicate sufficiently with co-workers and supervisors
  • Operate powered and non-powered janitorial equipment
  • Interpret written instructions and warning labels on cleaning chemicals

Qualifications

• Maintain physical condition appropriate to assigned duties, which may include:
  • Walking, standing, or sitting for extended periods
  • Operating powered and non-powered equipment
  • Lifting/carrying 1–30 lbs of equipment, supplies, or trash
  • Pushing/pulling with both hands and arms, exerting 5–35 lbs of force
  • Climbing stairs and ladders while cleaning upper areas or drapes
  • Bending, twisting, and balancing at the waist, knees, and neck throughout the shift
  • Kneeling, crouching, or crawling while cleaning lower areas or retrieving supplies
  • Reaching, handling, grasping, and fingering while operating equipment or cleaning surfaces
  • Overhead reaching throughout the shift
• Sight requirements:
  • Performing cleaning tasks and maintaining safety standards
  • Depth perception and hand-eye coordination for operating equipment and using tools